The majority of our calls are managed by British contact centres. Earn miles There isalso anemail addressFormer.Staff@ba.comforcomplex questions that cannot be resolved by calling the staff travel call centre and for general administration matters such as staff travel eligibility. When should I check in? Please have your booking reference ready when you call. 212 British Airways reviews. Contact information for British Airways (BA) Staff travel with its free or geographic phone number. Sign up for a free account. Contact the airport you were in or flying to when you lost your property. Check-in times To allow for the added security procedures now in place, please ensure that you have completed check-in formalities by 60 minutes before scheduled departure time . One laptop bag OR one briefcase OR one handbag. If you have an item which exceeds that weight, you must re-pack into separate bags. Learn more about the types of assistance we offer - including wheelchairs, If you have made a booking, you can request assistance in Manage My Booking, Travelling while pregnant or with medical conditions, including advice for food allergy sufferers. The Touchdown Helpdesk closed on 15th May 2017, marking the closure of the BA Touchdown Team. This will give you your flight status. When there are two or more interline employees travelling on the same flight, the time of check-in at the station where you are boarding your flight will determine the onload/offload and the cabin upgrade/downgrade order. 19,209 talking about this. If a seat is allocated at the time of check-in, those passengers with hold baggage should proceed to a Fast Bag Drop desk to have their bags tagged. BA has a dress code which is applied to rebate passengers. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors : Email: Liaison.1.council@ba.com Please note this number is only available when calling within the UK. By using ba.com you agree to the use of cookies. Passengers without bags should proceed to security. On Business is our loyalty programme for small to medium sized businesses. From day one, you can purchase discounted commercial tickets, known as 'Hotline' tickets, for your own use or for friends and family. Try Social Media "DM via Twitter." Questions submitted through this form cannot be answered, as StaffTraveler is not associated with British Airways. If there is no signposted standby desk, go to the World Traveler or Euro Traveler desk. You should then proceed to a bag drop desk. Please note that with immediate effect, our listing website will collect the following data items for all travel to or from the USA before the listing is created: Gender, First name (as on passport), Last name (as on passport), Date of birth. is the easiest way to contact the support service department to speak to a person at British Airways and receive help by speaking to someone there. If you are a small or medium-sized business and would like to earn your company points when your employees travel. There are also examples where more available seats are shown than the cabin capacity, particularly in J class, due to moveable cabin dividers. 0344 493 0787 option 1 (calls charged at local rate) Daily: 06:00-20:00 According to the national flag carrier's annual financial statement filed with the Thai Stock Exchange on February 24, the net income for the fourth quarter of 2022 surged to 11. . You may also receive a text message if you have registered your mobile/cell number. This information has been found through the company's General Terms & Conditions documentation or. Their contact details are at the end of our, To exercise your right to be forgotten please use our, To ask questions about our Privacy Policy or the data we hold on you please write to our Data Protection Officer. Sean first joined British Airways in 1998, where he began his career as a financial analyst. Please remember that for international travel, each passenger must have a valid passport, and must have relevant visas for the destination, and for scheduled points en route, in case off-loading becomes necessary. Does my passport need to be valid for a certain length of time after my trip? (Bsafe passwords) Tel: 020 8562 4000, BA ID Pass Issue Unit For other British Airways Executive Club membership tiers: The British Airways Executive Club Gold member's telephone number is 0800 123 111. How do I claim missing Avios or Tier Points on flights or other purchases? Calls cost 2,50p per minute plus your phone companys Access Charge. YIDxxS1 will mean you are eligible to the economy class allowance. AND You are the party leader (when travelling in a group Once there, information about acceptance onto your flight will be displayed on the Staff Travel Screens. Tel: 0208 513 2525 (9-12.30, Mon-Fri) Find further help and advice about lost and damaged baggage, BSL Video Relay Service with SignLive Monday Saturday: 0900-1700 This website might use cookies for ads, social media and analytic metrics. Email: ba.1.museum@ba.com Answer. If you are calling from outside the UK the telephone number is +44 (0)161 447 5665. Please note that this form is not intended to submit staff travel related questions as these cannot be answered. If you need further details about refunds, please click here. Alternatively, passengers will be able to re-list themselves at one of the Employee Self Service (ESS) kiosks available by the Customer Service Desk adjacent to the terminal entrance door. Tel: 020 8562 5777 Search job titles. JIDxxS1 will mean you are eligible to the business class allowance. Only use this form to add British Airways tips & notes to the StaffTraveler Airline Notes database. From last-minute flights to flights planned ahead, British Airways has a huge inventory of cheap flights to help you save even more. Please refer to the FAQ on my.baplc.com for further information. In the early years most staff travel was subload (subject to seat availability on departure) and tickets cost about 10% of the published fares. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Travel links for non-BA staff > List for a BA flight > Add APIS and contact details Staff travel colleagues will then be on-loaded via a dedicated Flight Management Desk in Zone A. The official British Airways customer service number UK,+44-203-808-9137 (OTA) or +44 (0)203 250 0145 from abroad. Q13: As a former employee not eligible for staff travel concessions, can I book Hotline tickets ? Refund requests may be subject to a servicing fee. 01, 02 and 03 numbers are included in allowances else geographic rate. On 27-11-2018, the number worked ok but it didn't belong to the proper service.. On 06-04-2018, the number worked ok but it didn't belong to the proper service.. How do I arrange to carry extra or overweight baggage? Heathrow. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. If you're a former staff member/retired, the Touchdown websitehas all the information you need, with a special staff travel section within the "Help" area. What ways can I check in? BA chief executive Sean Doyle said last week that the carrier had been forced to cancel 10 per cent of its flight schedules between March and October the equivalent of 8,000 round trips because. There are plenty of ways to earn British Airways Avios. Making staff travel easy and stress-free, like it should be! How do I check the entry requirements for my destination? Find Reviews. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. Up to 5 If you need to cancel your booking, please log into Manage My Booking to see the options available to you. The move comes as the airline sees business bounce back with transatlantic borders opening and passengers returning quickly. In addition to API, the USA requires all Visa Waiver passengers to have completed the Electronic System for Travel Authorization (ESTA) application, ideally at least 72 hours before departure. Find out what you need to travel with our step-by-step guide, from entry requirements to checking in online. Refreshed every minute. If the kiosk prints a boarding card without a seat number, the kiosk will tell you what to do next. Performance & security by Cloudflare. Our listing site is not currently able to process tickets that feature other airlines and routes that are not specific to BA. If youd like to speak to us about a refund enquiry, to make changes to an existing booking or to discuss your Executive Club account, rather than call Customer Relations please contact Executive Club. Your IP: Refreshed every minute. IT Department. You do not need to enter travel details or address in the USA, and if approved, the authorization is valid for two years, so it is worth applying well in advance if you think you have any intention of travelling to the USA in the coming two years. Published Oct 14, 2021. You should return to the area to check the screens for acceptance. There will be no staff travel office in Terminal 3. Staff Travel BA Touchdown Staff eligibility criteria If you are eligible for staff travel concessions you can view the Former Staff Travel guide in the Frequently Asked Questions section of the Employee Self Service ( ESS) website by typing 'Former Staff Travel guide' in the search box. They've got a few ways you can contact them depending on your preference: If you've already raised something with them (i.e. The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. Employees should dress in a smart casual style which may include smart, clean jeans and training shoes. If you are not accepted for travel you will be automatically listed for the next flight to your destination if it is on the same day. Tel: 0208 570 2531 Email: Winnie.Thompson@ba.com. Email: contactba.ghana@britishairways.com. Website: www.ba.com/heritage Should you need to contact one of our partner airlines please use the links below: American airlinesFinnairIberiaJapan AirlinesQatarChina Southern. Request duplicate receipts, proof of travel and other insurance documents Sean Doyle was appointed Chief Executive of British Airways in October 2020, and Chairman in April 2021. You should only go to the Staff Travel area located behind Zone A in T5 if: Additional information about Terminal 3 Staff passengers traveling to destinations from Terminal 3 will need to check-in at a check-in kiosk on arrival at the airport. Staff from other airlines should list for the British Airways flights they hope to travel on using this site: https://idtravel.ba.com. For the most relevant contact details, log in to your Executive Club account. Tel: 0208 570 2531 Email: Winnie.Thompson@ba.com For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). Amenity bags will not be given to staff who travel in premium cabins. Have you already booked? When do my Avios expire? Bookings made directly with British Airways If you need to cancel your booking, please log into Manage My Booking to see the options available to you. This button does not work with screen readers. Loads become available 72hrs before the departure of the flight. Through check-in Through check-in is not available to standby passengers. This site is protected by reCAPTCHA and the Google. 09042890159 Please include your flight details or booking reference if you have an existing booking. Passengers who are not accepted for their flight and who wish to standby for a later flight on the same day will be automatically transferred to the next flight. You can also get in touch with us on Twitter @British_Airways. Please note this number is only available when calling within the UK. Please can we ask you not to use this e-mail this address with booking/ticketing requestsas thesee-mails will not be actioned or replied to. Please have your booking reference ready when you call. Flybe (pronounced / f l a b i /), styled as flybe, was a British airline based in Exeter, England.Until its sale to Connect Airways in 2019, it was the largest independent regional airline in Europe. To book a flight using Avios, you don't need to call us - our contact centres have the same availability information as shown online. Search over 700 Is there a step-by-step guide I can follow? Email Form, Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, If you are ready to make a booking, youll find our cheapest prices are available. Please have your booking reference ready when you call. AB2CD3. Your allowance will be in accordance with the type of ticket you are using. Even if you are assigned a specific seat at check-in, this may be changed to accommodate commercial requirements. free lookups / month. Tell us about something using our online forms. Customer Service Resources Customer Relations postal address BA IT Support Centre Looking for a particular British Airways employee's phone or email? AND You have checked in and have a standby boarding pass, AND You have had passport & visa checked where necessary, AND It is 60 minutes before the scheduled departure time of your flight. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. Mariam Alqubaisi, Head of Sustainability & Business Excellence, Etihad Airways, said: "This flight has proved Book & Claim is the only . If on the day of travel seats are not available in your cabin of eligibility, you will automatically be considered for an upgrade to the next higher cabin depending on commercial and operational needs, and subject to complying with the applicable dress code for that higher cabin. AB2CD3 How do I find my booking reference? AB2CD3. 159.65.154.158 Freeber.co.uk share with its visitors non premium rate numbers for calling companies and their customer services for more than 5 years ! million verified professionals across 35 million companies. Contact British Airways Contact: 0344 493 0787 International Code: BA Departs From: Terminal 1 Recommended Services Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. The headline good news is that the final number of redundancies has been reduced from a potential 12,000 to 10,000 through negotiations with the unions. British Airways do not offer a company travel loyalty programme in the US but our partner American Airlines does. Your booking reference consists of a combination of 6 letters and numbers e.g. / expiry date / FAQs. The kiosk will print a boarding pass, which will show your booking reference: this is key information, especially if you are not allocated a seat number by the kiosk. Please ensure that your attire is appropriate for the cabin of eligibility. Thai Airways International (THAI) had a strong financial performance in the final quarter of 2022, reflecting the gradual recovery of Thailand's tourism industry. If there is a need on the day to upgrade on departure to a cabin higher than your cabin of eligibility, those who do not comply with the dress code applicable to the available cabin will not be considered for an upgrade. Fax: +1-212-251-6753 (for sending copies of documents or receipts): Contact the British Airways North America Refunds Department if your ticket was issued in the United States, Canada or Bermuda and you are not able to process your refund online. Address:Liaison Council, c/o BA Clubs, Regus 450, Bath Road, Longford, Middx,UB7 0EB, Retired Staff Association If IT Support are unable to give you a password because your staff number is not in the system you should report this by email to the Staff Travel team at former.staff@ba.com quoting your staff number and service details, & they will check your eligibility. Flying on a stand-by ticket can be challenging. Select the 'Email Us' tab and choose 'Disability & Mobility Assistance' from the 'Topics' dropdown menu. If you are sure your e-ticket is correct, and are still having problems, please advise your staff travel office. After a qualifying period, you'll be eligible for unlimited standby and premium standby fares, for you and your nominees, on the full British Airways network and other partner . Children under 16 years cannot travel on a rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket.
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