The leading US retailer acquired the pet e-commerce platform in May 2017. If youve ever set foot inside a PetSmart store, you know that this big nationwide retailer sells a wide variety of items, including live pets and lots of pet supplies like food, toys, cages, aquariums, and more. Access the receipt lookup tool and follow these steps: Enter the store location. You'll receive a refund in the form of a merchandise return card for the most recent sale price of the food, or you can exchange the food for one you prefer minus any difference in price. PetSmart requires a receipt to allow you to return items for monetary value. Enter your card type and last 4 digits of card number. If you do not have your receipt and wish to make a return at PetSmart, you will need to bring the item and a valid form of government-issued photo ID to the store. Click on the Checkbox next to the desired receipt in the Select column. Offer may not be combinable with other promotional offers or discounts. Its no secret that PetSmart sells everything from food and toys to cages and aquariums in addition to a wide choice of live animals including cats, dogs, and fish. Search for anything. PetSmart, for example, allows customers to return unsealed dog food in exchange for a different brand. Prices & selection may vary by store & online. If you do not have the original packaging for the item you wish to return you will be unable to return it to Petsmart. We use cookies to ensure that we give you the best experience on our website. Some PetSmart items, even if theyre brand new and unopened, cannot be returned, even if you have a receipt. To exchange your balance, you will need a receipt. PetSmart takes up to 30 days from receiving your return to issue a refund. You can return non-perishable food within 90 days, but only with a receipt. Any outstanding balance will be repaid to you in the original mode of payment, such as cash or a credit card. In order to exchange or return something for a cash refund at PetSmart, you must need a receipt. Can you return dog food to pet supermarket? Maximum value $75. PetSmart has a good return policy that most consumers are happy with. Dont worry, here is everything Ive found out about PetSmarts return policy! Can I return opened merchandise to PetSmart? Walmart accepts returns of unopened or compromised pet food within 90 days of purchase as of 2021. Search our database of over 12348 posts with up-to-date information from our experts and veterinarians. You will receive your PetSmart refund via the same method of payment you used to purchase the item. Can you return a crate to Petco? Track recent orders and Treats points history: Track your packages, find receipts, and access your entire order history in one convenient place. The credit card used to purchase the merchandise is required in order for the return to be credited to the same card. PetSmart has a return policy that allows you to send back wet or dry pet food. In this case, youll be sent a product return card instead. If you have purchased live animals from PetSmart such as snakes, iguanas, hamsters, and similar animals, you can return them to PetSmart within 14 days after the purchase. Limited to one time per customer during the offer period. Opened food can be returned, but only with a receipt or proof of purchase. Alternatively, you may call PetSmart at (888) 839-9638 to discover a location near you using their online store locator. Maybe youre not the most organized person in the world, or perhaps you lost a receipt and cant find it anywhere despite your best efforts. . Go to "order history" and "download order report" on Amazon specifically. Get your order in 1 hour with buy online pick up in store. Must be signed into your Treats account prior to purchase. However, if you do not have a receipt and wish to make an exchange, any outstanding balance will be returned to you in the original form of payment, such as cash or card. PetSmart Rewards Program Access your whole rewards program at PetSmart online. You can also return the purchase price of a PetSmart product if it was made with your credit card. Offer may not be combinable with other promotional offers or discounts. Hi, Im Laura and I love fashion, cooking, my kids and finding great shopping bargains. It would be a huge security risk to be able to access receipts by product bar code. Track recent orders and Treats points history: Track your packages, find receipts, and access your entire order history in one convenient place. Save 35% on your first Autoship order up to a maximum savings of $20.00 and 5% on all recurring orders. At what point is it worth it to use a credit card with an annual fee? Once your membership has been verified, you can go ahead and upgrade. Didn't find what you need? It is recommended that you have the original method of payment, the receipt or similar proof of purchase, a form of ID, and the product to return the item to PetSmart. Can you return opened dog food? For more information on PetSmart policy, please refer to our other articles: PetSmart coupons policy, PetSmart refund policy and PetSmart exchange policies. Get your pet looking fresh with in-app salon booking, appointment management & easy rebooking Check Doggie Day Camp availability How Do I Return Online PetSmart Purchases? Knowing this is essential because it could lead to adverse effects on your pets health. Log in to Citi Online. You will need to sign in or create an account to view your points. When you have an account at PetSmart, you can look up your past purchases and view your receipts. Offer not valid on all or select products in the following categories: live pets, canned, fresh or frozen foods, select cat litters. What is the return policy for fish at PetSmart? Must activate offer prior to purchase to receive bonus points. Shoppers who earn 1,000 points can redeem them for a $2.50 discount on any product (except gift cards) or pet service for a full year. Additionally, if you purchased a PetSmart item with a credit card, the amount you paid will be returned to your credit card when you make the return. While supplies last. Cookie Notice You can track your recent orders, treat points, and find receipts in one place. Romo-Serrano says she would frequently throw out the . Must activate offer prior to purchase to receive bonus points. Confirm the Captcha. If you are registered with the PetSmart Treats Rewards program, it will be possible to see and track your recent orders, making it easier to return items without a receipt. Marques is also the head writer and founder of QuerySprout.com. Store and manage your profile, billing & shipping information: Save up to 10 addresses in your PetSmart address book. Keep in mind that if you are returning a deceased fish, you will still need to bring the fish to the store you purchased it from, as well as a water sample for PetSmart to test. Please note that prescription medication can never be returned. How Do I Return PetSmart Purchases To A Store? PetSmart allows you to return a dead fish for a refund or exchange if you show your receipt and take a sample of your tank water. Your email address will not be published. Store and manage your profile, billing & shipping information: Save up to 10 addresses in your PetSmart address book. Can I Return An Item Without The Box At PetSmart? How Much Does It Cost to Spay or Neuter a Dog at PetSmart. May not be combinable with other available bonus points offers. From your online account, you can also update your profile including providing an email address, so you can receive future Reward Dollars via email and use them immediately. Once youve located your order, select View Details next to the corresponding order details to access your receipt. Check your online retail account, if the past receipt you are looking for was made online. Our return policy is simple and worry-free: If youre not 100% unconditionally satisfied with your pet supplies, you can return them within 365 days of purchase. Purchases in cash will be refunded in cash, Purchases with check will be refunded with a gift card or cash after a 10 day waiting period from the date of sale, Credit card purchases are refunded to the card used for purchase or a gift card, Debit card purchases are refunded in cash, Gift card purchase will be refunded on a gift card, If you are exchanging a product you will receive the positive balance in the original payment form, Electronic products like shock collars and electric fences or training products, Non-prescription pet medication or vitamins. Do It Yourself, Dust Mite Bites | How To Get Rid of Dust Mite Bites. However, what if youre not satisfied with a pet or pet supply purchased from PetSmart and want to return it? If you bought a live animal from PetSmart, such as a snake, iguana, or hamster, you have 14 days to return it to PetSmart. PetSmart Treats Rewards allows you to keep track of your recent orders so that you may easily exchange or return things without a receipt. So, if you do not have the box at PetSmart, it is possible that you will be denied a return. A PetSmart refund will be issued to the same credit card used to purchase the item. Costco Shop Cards provide an excellent alternative to carrying cash or credit cards and heres why: they never expire, you can recharge your card, and they come in a full range of denominations, from $25 to $2000. Savings will automatically reflect in shopping cart with the purchase of qualifying merchandise. To be eligible for a refund of monetary amount, the card must be the same as the one you purchased at time of purchase. It is important to remember that PetSmart may require you to send a water sample and the dead fish back to them if the fish is being returned. A: The price of a parakeet at PetSmart ranges from around $20 to $50, depending on the breed, age, and color of the bird. PetSmart allows you to exchange a sick fish for a refund or exchange if you do it within 14 days and bring your receipt. Privacy Policy. Two ways: email lookup or use the Electronic Journal Viewer in the cash office. Click Look up receipt to view your web receipt. You can return opened items to PetSmart as long as they are in the original packaging they were purchased in. How do you do it? E-products such as training and collar items, or fencing, Vitamins and medication that are not prescribed for pets. The PetSmart manager may accept returns that are not accompanied by the pet box if the PetSmart manager feels you are eligible. Additionally, you will also need the card you used to make the payment in order to receive a refund, as it will be credited to the same card. Savings will automatically reflect in shopping cart with purchase of qualifying product and enrollment in Autoship. Can PetSmart look up receipt? Of course, you must show proof of purchase, so always hang on to your receipts. To exchange your balance, you will need a receipt. In-store purchases can be returned within 30 days of purchase to a Pet Supermarket store. To learn more about PetSmart returns, continue reading, and well give you all the information you need. Download your receipt. Its, Target Customer Service: Get Your Questions Answered 24/7! If you wish to return the following items* you must have a valid receipt (less than 60 days): Yes, per the return policy you can return an item without a receipt if you bring a valid ID to any store. A Canadian expat, Nicole now lives on a lush forest property with her Kiwi husband and new baby daughter in New Zealand. If youve ever walked around a PetSmart store you know they sell critters like snakes, iguanas, mice, rats, hamsters, and other cool creatures. What is this?. Returns must be processed within 30 days of receipt of merchandise. Only if the original packing is intact may an item be returned to PetSmart after being opened by the customer. Question: Can You Return Dog Food To Petsmart, Quick Answer: Can I Return Dead Fish To Petsmart, Question: Can I Return Fish To Any Petsmart, Quick Answer: Can I Return A Used Fish Tank To Petsmart, Quick Answer: Does Petsmart Dog Food Cause Seizures, Quick Answer: Does Petsmart Give Dog Food Samples. PetSmarts merchandise return card cannot be redeemed for cash and is only good for purchases at that particular PetSmart store. Online items can also be returned in any store. The merchandise return card at PetSmart cannot be redeemed for cash and can only be used at PetSmart. There are various methods to return or exchange an item you purchased from PetSmart online. Due to size and/or weight, certain items bear an additional shipping surcharge or special handling fee. There is no need to worry about PetSmarts return policy; here is all Ive learned about it! Use the search! Store and manage your profile, billing & shipping information: Save up to 10 addresses in your PetSmart address book. When he's not reading about cryptocurrencies, he's researching the latest personal finance software. as long as it is within 14 days of the purchase or delivery date. This means you need to provide your pet with good quality food and provide it with some basic care items. Yes, as long as you have a Petsmart account and you used it when you made your purchase you will be able to look up your order history including receipts through this account. After verifying your identity, PetSmart will issue you a merchandise return card that can only be used at PetSmart. See www.petsmart.com/treats for details. After the 60 day period has passed you can still return the item for a refund but the amount you receive will reflect the current sale price at the time of the return. Check your local store for details & current store hours. How can I return purchases to a PetSmart location? What Return Exceptions Does PetSmart Have? What happens to returned items at PetSmart? Have something to say about the product? If youve earned less than $1 in rewards, you wont get a certificate and will lose that money. Note that you will need the item in the original packaging, with the packing slip or shipping confirmation in lieu of a receipt. Try creating a new account. Customers have 90-days to return the item to receive a full refund. Track recent orders and Treats points history: Track your packages, find receipts, and access your entire order history in one convenient place. In order to exchange an online purchase from PetSmart, you must return it to the retailer. Which Ones? A link to print or view your Store Return Receipt is found in your Order History with your account. Without a Petsmart account the company will not be able to look up your receipt unless you have an order number from an order you made on their website. PetSmart will offer you 14 days to return fish to its stores, along with a receipt and a valid government-issued picture ID, much as with live animals. Can You Return an Opened Toy to PetSmart? Track recent orders and Treats points history: Track your packages, find receipts, and access your entire order history in one convenient place. Treats members receive free shipping on select orders over $49.00, prior to taxes & after discounts are applied. Can I Return An Item Without The Box At PetSmart? About You: Here you can update your name, email, phone number, or password. can petsmart look up receipts. We aim to provide in-depth, well-researched, and accurate information in easy-to-follow guides and articles. Can PetSmart look up receipts? Yes, as long as you have the original packaging and you return it within 60 days of purchasing it with a receipt you will be able to return many damaged or broken items to Petsmart. You will need to have your receipt as proof of purchase, and it is best to bring with you a form of valid photo ID should it be required. PetSmart now accepts returns in good order, but shipping, gift wrap and any other costs will be deducted. PetSmart will verify your identity and issue you a merchandise returns card, which can be only used at PetSmart. You can either return the item at your closest PetSmart shop or contact PetSmart Customer Services on 1-888-8399638. You will receive a cash refund if your PetSmart purchase was made with a debit card. Treats members enjoy Free Standard Shipping on select orders over $49. The refund will go back to whatever method you paid. At PetSmart, we never sell dogs or cats. PetSmart will only send you your receipt for free gifts. Can you return a dead hamster to PetSmart? Also, which products are allowed to be returned. You have typically two weeks to send the animal back and you will get your money. Can I return Chewy merchandise to PetSmart? Make these quick steps to modify the PDF Petsmart return without receipt online free of charge: Sign up and log in to your account. #ereceipt #digitalreceipt . Yes, PetSmart can look up receipts, provided you have the qualifying information. Although you can return items to any PetSmart store, you will need to bring live animals and fish to the same store you purchased them from to make a return. If you dont receive this email, check your SPAM folder or create an account. Returning an item purchased with a credit card from PetSmart can allow you to get a credit back on your card. Without a Petsmart account the company will not be able to look up your receipt unless you have an order number from an order you made on their website. Products that cannot be returned open or without a box include DVDs, video games, and mattresses. Returned items at PetSmart must be accompanied by an acceptable form of government-issued picture ID if a receipt is not available. Walmart will accept returns if the original packaging or box is damaged, open, or missing, as long as a receipt is provided to show proof of purchase. While supplies last. Your email address will not be published. Please see store details or contact the store for more information. If this happens to you, dont panic because weve got good news! PetSmart returns need a state-issued picture ID, as well as the return of your animal to the PetSmart location from which it was bought. Enter your receipt total. A PetSmart merchandise card may be given if you do not have your payment method or misplaced your receipt. Please use a trackable shipping method, and return the product with the orignial packaging. To help figure out the cause of death, employees at PetSmart may ask for a sample of water from your fish tank. PetSmart takes up to 30 days from receiving your return to issue a refund. Learn more. If this happens to you and youve purchased that dog food from PetSmart, youll be happy to know that the store does allow you to exchange dog food for a different brand. Learn more about PetSmarts return policy, including how to send a pet back without a receipt. Step 2: Enter the zip code or city and state of the store location where the purchase was made. PetSmart Return Policy 2023 (Pets, No Receipt, Chewy + More) Petsmart Return Policy: Petsmart allows pet owners to shop for necessities and accessories and purchase new pets. Store hours may vary. Watch on The refund will go back to whatever method you paid. Must be signed in to your Treats account prior to purchase or use Treats membership ID in stores at checkout. What Does PetSmart Do With Returned Items? If you have purchased an order online, you can return it to your local PetSmart store for a refund or exchange. When you buy via links on our site, we may earn an affiliate commission at no cost to you. If you are registered with the PetSmart Treats Rewards program, it will be possible to see and track your recent orders, making it easier to return items without a receipt. If you wish to receive a refund you can do so with a valid receipt to the original payment method used at the time of purchase. Walk-in to our Maybank Card Centres in Menara Maybank / 1 Utama Shopping Centre / Suria KLCC / The Gardens Mall, OR. PetSmart return without a receipt - Simply bring the food to your local store with a valid ID. PetSmart has two ways to look up and reprint a receipt. Pals Reward Dollars can be redeemed in any Petco store, Unleashed by Petco store, Vetco or on petco.com. Cute Frogs: 9 Pictures That Will Make You Happy, 5 Best Sources of Iron for Dogs (& How Much They Need Daily). Unfortunately, PetSmart does not accept returns on Chewy items as of 2023. If you can not find it they can look it up based on your PALS account. As long as you have an account with Petsmart and used it when making your purchase, you can access your order history (including receipts) through this account. There are some exceptions to this, however, all of which can be found in the above sections in this article. PetSmart's Live Animal Return Policy Live animals bought from PetSmart, like snakes, iguanas, hamsters, and similar Pets, can be returned not more than 14 days after purchase. Most dog owners can relate to the sinking feeling you get when you buy a big bag of dog food for your pooch, only to find out you picked up the wrong brand by mistake. You may not be allowed to return the pet box from PetSmart if its missing. Enter your email address and we will send you a link to reset your password. Oscar C, a current PetSmart employee at the store, said this freezer is filled with two month's worth of dead animals due to understaffing. These include: To get a refund or exchange for your PetSmart purchases, simply bring the item, the receipt, and your payment method to the checkout counter. Many people wonder what the return process is for products that fall below customer expectations. Additionally you can return your online purchases (minus shipping and handling and gift wrap charges) for a full refund. Prices & selection may vary. Yes, as long as you have a Petsmart account and you used it when you made your purchase you will be able to look up your order history including receipts through this account. Looking for something in particular? Terms and conditions of this offer are subject to change at the sole discretion of PetSmart. Contact. If you do not have this card, youll be given a return card. If you wish to return a product without the receipt or with a receipt older than 60 days you must bring a valid ID to a Petsmart store to receive a gift card for the most recent sale amount. All other food brands can be returned within the usual 90-day window. Is PetSmart same as chewy? Recent orders: Access a list of your recent in-store pickup orders, print your receipts, or reorder a purchase. As such, people often wonder if they will be able to make returns to Petsmart if they bought an item from Chewy and not from Petsmart itself. All Pals Reward Dollars expire upon 45 days of issuance date. If the item you are exchanging for costs more than the original item you purchased you will be required to pay the difference in price at the time of checkout. However, the cost of shipping back to PetSmart will be your responsibility if you choose this option. Store and manage your profile, billing & shipping information: Save up to 10 addresses in your PetSmart address book. You get a receipt at checkout at store or at customer service. PetSmart return without a receipt Simply bring the food to your local store with a valid ID. January 16, 2022 By Laura Ritterman Leave a Comment, Last Updated on January 16, 2022 by Laura Ritterman. Petsmart allows for exchanges on most products (not prescription medication, however). When the auto-complete results are available, use the up and down arrows to review and Enter to select. Start typing, then use the up and down arrows to select an option from the list, Global Source Single Door Folding Wire Dog Crate, Hill's Science Diet Sensitive Stomach & Skin Adult Dry Dog Food - Chicken & Barley, ExquisiCat Naturals Multi-Cat Paper Pellet Cat Litter - Unscented, Low Dust, Low Tracking, Natural, Top Paw X-Large Adhesive Leakproof Dog Pads - 28" x 34". Card type and last 4 digits of card number. Sign up for our newsletter. Select the purchase date. Yes, you can return an open bag of food to PetSmart (which includes all brands such as Hills, Purina, Cesar, Royal Canin, etc.) When he's not reading about cryptocurrencies, he's researching the latest personal finance software. Our mission at Pet Keen is to make the life of you and your pets easier and even more enjoyable. Savings will automatically reflect in shopping cart with purchase of qualifying product. Can PetSmart Look Up My Receipt? The fish and water sample must be returned to the store where you got them since PetSmart will not accept a dead fish. Must be signed in to your Treats account to receive discount. If you continue to use this site we will assume that you are happy with it. In this case, however, you will only receive a gift card for the amount and this is not redeemable for cash. If you do not have your receipt and wish to make a return at PetSmart, you will need to bring the item and a valid form of government-issued photo ID to the store. View, download or print a copy of your receipt. See www.petsmart.com/treats for details. Petco Animal Return Policy You can return the freshwater fish you bought in store within 30 days of purchase with a receipt, and you will receive a full refund on the payment method you initially used. Some items cant be returned to Petsmart even with a valid receipt if you try to return it outside of the 60 day period. Can PetSmart look up a receipt? Offer not valid on services, gift cards, gift certificates, previous purchases, charitable donations, and may exclude all or select items from various brands. To learn more about PetSmart policy, you can also check our related articles on PetSmart dog food return policy, PetSmart coupon policy, and the PetSmart exchange policy. A return/exchange is possible for damaged merchandise purchased online or at PetSmart. PetSmart is renowned for selling a variety of pet supplies such as food, toys, cages, and aquariums, along with a range of live pets including cats, dogs, fish, birds, and more.
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