Terms and conditions are subject to change without notice. I spent my last 11 years at the I.R.S. **Say "Thanks" by clicking the thumb icon in a post, BBA- Specialization: Accounting, MBA- Specialization: Asset Management, EA. I dont owe any child support , no judgments, dont owe the IRS back taxes. Founded in 1991, Santa Barbara Tax Products Group (TPG) became a Green Dot company in 2014. I called the IRS offset number, the system literally stated I have no debts under my social security number. Was it indeed your return? After going through the process of preparing your annual tax return, you naturally want to receive your full tax refund and get it promptly. if you opted to pay your Turbo Tax fees by using your refund, the refund processing service used is Santa Barbara Tax Products Group. News; Upgrade to TPG; Products. Neither has the IRS. https://ttlc.intuit.com/questions/1900596-what-is-refund-processing-service">https://ttlc.intuit.com How to amend (change or correct) a return you' How do I fix e-file reject IND-031-04 or IND-0 Premier investment & rental property taxes. You apparently chose the option to have your TurboTax fees paid from your federal refund. Have you talked to a SBTPG customer support agent by phone? If so, it comes separately in another deposit straight from the state tax agency. Source: Unsplash, Santa Barbara TPG LinkedIn. I'm expecting a federal return of about 4200 minus the fees I paid for filing, it should have been 3600. Copyright document.write( new Date().getFullYear() ); Santa Barbara Tax Products Group, all rights reserved. 1Refund Transfers are deposit products using Civista Bank, Member FDIC, that enable certain deductions from the account to be processed. For additional information, please see this Help Articleor this TurboTax blog post. You didn't say anything about your Federal refund. Separate fees for this service apply. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. Turbo Tax doesn't know when you get the refund or when the IRS sent it. I recieved my refund on March 30th but it still doesn't show posted on either site??? Why Did I Get My Deposit Less Than What I Expected? A respondent said that TurboTax knew about the issue and would issue a refund if the charges for tax preparation were higher than intended. I just don`t understand !! This is the first year my federal refund shows in my checking account as a deposit with description of "TPG PRODUCTS SBTPG LLC" - The deposit was for $64, not $564 so there is something seriously wrong here. I worked for the I.R.S. Thus, TPG links taxpayers and tax professionals and offers both services through the same platform. The Intuit website has a question posted on March 8, 2022. 877.908.7228. SBTPG did not contact me at all. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. No, please beware of phishing schemes from identity thieves claiming to be the IRS or another government agency. For your privacy and security, please do not post personal info in this public forum. 2 AutoCollect is an optional service provided by Santa Barbara Tax Products Group, LLC. This is unacceptable & inaccurate. Some tax professionals offer a 0% APR fast cash loan to their clients separately too. Fees apply to the ERO only with respect to successful collections. My refund amount is way off. Therefore, your review page is showing a Direct Deposit to them. it sounds like you had your Turbo Tax fees paid by your refund. My refund was meant to be $1343. I've checked with the IRS "Where's my Refund" site and show no adjustments. Again, the IRS will catch this and make the changes to your return. Therefore, when youll receive the refund, it will be less than what the IRS pays to you. Did you have both Federal and state refunds? To the leadership of turbo tax, you can blame it on your second party vender. Community Experts online right now. Santa Barbara Tax Products Group-they are the company that processes the refund whenever you choose to have your TurboTax fees deducted from your federal. That's handled by an intermediary company called SBTPG (aka Tax Products Group.) Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Funds are disbursed immediately upon IRS or state funding, reaching your bank account in 1-2 business days. In California, the fee is $45 (where it is bundled as Premium Services).. IRS only sent 64 to TPG products so now its back in IRS hands and I cant call till after today to talk to someome. My refund amount is off by THOUSANDS of dollars at that and I still havent received my stimulus! You did not report the full amount of your Advanced Payments for the Child Tax Credit that you already received. The ACH I received was almost $200 less than the refund Turbotax described. If you don't use any software then do you get the blank forms and do them by hand? You mentioned the IRS. How are fees paid? I spent my last 11 years at the I.R.S. . Taxpayer pays a separate fee for this service. Nope. Advance tax refunds start from January 2 every year if you have applied for them. Fees and limitations apply. in Mand BBA- Specialization: Accounting, MBA- Specialization: Asset Management, EA. The file names were concerning. ACH credit is an electronic payment method that you may use to pay tax liabilities. TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. They payment was not a fourth stimulus check, but rather a refund for taxpayers who overpaid taxes on unemployment compensation in 2020, Your email address will not be published. do ir. Oh boy. what was this deposit for? Even when they are closed, you may be able to get automated info, or you can log in as above. Then SBTPG's bank sends the rest of the Federal refund to . Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. An IRS letter is coming so maybe that will give me some answers. Santa BarbaraTax ProductsGroup-they are the company that processes the refund whenever you choose to have your TurboTax fees deducted from your federal. Fees apply to the ERO only with respect to successful collections. It means tax professionals do not need to chase their clients for professional service charges. If you r refund was reduced, the IRS will send you a letter in the mail explaining the reasoning. It also shows their business hours. The funds normally arrive in your bank account the next business day (weekends, Federal Holidays excluded). Tax preparers can directly file tax returns, receive refunds, and apply for a VISA debit card. Since no one from the IRS picks up the phone and u can speak to a live person, Im going to have to make an appointment with my local office. I was told that is what to get. TurboTax does not have copies of returns filed using the CD/download product. I would hope that those responsible for setting up thesethese financial arrangements are made aware of the additional work and the poor customer service we have experienced. What information is incorrect? But you say you haven't filed a tax return? 2010new Date().getFullYear()>2010&&document.write("-"+new Date().getFullYear()); Santa Barbara Tax Products Group, all rights reserved. If enrolled through a service bureau, please check with bureau associate for details on incentive payment. However, TurboTax hasn't posted an official response. (Example, And Explain). I have filed several e-files and i check where is my refund it states incorrect information (ss; filing status and/or refund amount) whats wrong? These are not specific tax products offered by SBTPG. Tax Pro Website Login to your account at . I feel sorry for the tax payers who really need this money and the amount is a lot more than what was deposited. NEW! SBTPG offers a comprehensive marketing plan to their professional tax partners at no additional cost. The ID itself is the fee taken out from your refund as part of the agreement when you used these outside services. Just now getting a letter. Taxpayers looking for a safe and easy alternative to a paper check can receive their refund on a GO2bank Visa Debit Card. Do not provide your SSN or bank account information to anyone calling you and claiming to be from the IRS or another government agency. Been with Intuit for going on 6 years now. Unfortunately, there was nothing indicating that it would be a timely deposit into our account or that they fully vetted their partners on their ability to offer the same level of service Turbo Tax has provided throughout the years. I filed my fedral tax return with jackson hewitt on january 19 and haven`t gotten my refund yet, i call the irs and they said it should be february 7, Does your refund come back quicker with the assisted refund from jackson hewitt the online filing? Where is MY MONEY(?) Once your federal return has been accepted by the IRS, You need your filing status, your Social Security number and the exact amount. I have not been able to receive an answer also. Give your client the option to pay for tax prep with their refund, and there's nothing to pay up front. if you opted to pay your Turbo Tax fees by using your refund, the refund processing service used is Santa Barbara Tax Products Group. Share your calendar so new and existing clients can book an appointment from your website, Facebook page, email or Google. . They can receive a refund through a check, direct deposit, or ACH transfer. Normal tax refunds will be processed within two days after the IRS sends them to TPG. Because I have nothing better to do than work my FT job, take care of my house, 2 kids, 2 dogs and cat. That description you posted looks like a deposit from the intermediary company (SBTPG) that first receives your funds from the IRS, then subtracts the TurboTax fees, then sends the rest to your bank account (or card.) Once the tax return is prepared and a refund is expected, a Refund Transfer can be used to pay for tax preparation. When they receive a tax refund in their bank accounts, their bank statement shows tax product, PE1, or PE2. It looks like the forum privacy filter redacted your email address above for your privacy/security. I don't know if it's a State or a Federal tax issue. When you file your return and pay for TurboTax from your refund, then the refund money is sent to the the SBTPG. Thats handled by an intermediary company called SBTPG (aka Tax Products Group.) 44. where did the other 45.00 go? The first stimulus payments are expected to reach taxpayers' bank accounts starting March 17, and the IRS expects to deliver most stimulus payments within the next 3 weeks. It has been over 2 months. Tax professionals can use its products to offer tax filing, refunds, and advance refund services. The IRS has struggled to meet taxpayer expectations. Still dealing with the large backlog of returns from last year, in addition to added complexities due to changes in the child tax credit and COVID-19 pandemic-related stimulus checks, the IRS still may not provide full tax refunds as quickly as most people would prefer. There is an EXTRA 39.99 for that Refund Processing Service. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. I got a direct deposit from "TAX PRODUCTS PE3 SBTPG LLC", but according to turbo tax, I haven't received my tax return yet. But I know I did not read anywhere on Turbo Tax that they can take 60% of my tax return. For example, for a loan of $2,000 with a repayment period of 30 days, the total amount payable in a single payment is $2,059.16 including principal and interest. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. I can't see what the link is. TurboTax has partnered with SBTPG, commonly known as TPG for collecting tax refunds early. Viewing your IRS account information. No one here can see your fees or the amount of your refund. 3. An ACH credit refers to an electronic financial deposit from one bank to another. IRS Surprise Money Issued As People Find Tax Refund Deposits in Bank Accounts. Every year it would show as IRS REFUND. Using this payment method requires you to directly instruct your financial institution to transfer funds from your bank account to the Departments bank account. Check with them to see if they can provide you with an answer. Something was not reported correctly on your return and the IRS recalculated your return causing you not to have a refund. to pay some of the past due debt. ", I filed my taxes with turbo tax and my refund was 4900 and when I got my refund it was only 1800 and have seen a couple people having the same issue. 5 Fast Cash Advance is an optional tax-refund related loan provided by First Century Bank, N.A., member FDIC (it is not the actual tax refund) and is available at participating locations. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. I have and i did. The IRS will never text or email you asking to provide your bank account information or verify your bank account information. Copyright 2023 Market Realist. I am not sure how much time will I be spent trying to get this money, but if I choose to use Turbo tax next year, I will make sure pay everything in advance to avoid SBTPG. Your ONLY source of information about your refund now is the IRS. the same thing happen to me too. Online tax preparers and tax professional services need seasonal expenses. The fee for me is $305 Im missing thousands back. The company identifies itself as a consumer-friendly service provider with fair pricing. I received Ilan unusual sum from tax product SBTPG LLC is it the same sum from IRS ? I have life lock and I have a clean SSI according to them. Loans are offered in amounts from $500-$7,000 and are offered both pre-IRS acknowledgment of the tax return and post-IRS acknowledgment of the tax return. Waiting is frustratingrefunds are taking longer in many cases. The American Rescue Plan was signed into law on March 11th, and includes a third round of Economic Impact Payments (EIPs) which will be delivered directly to taxpayers. I'm waiting for my State tax refund of $635.00 and I see the title above for $875.01 deposit to my Bank checking account. the same happens to me they were short $1500 on my return. The check limit at Walmart in Connecticut is $6,000 and Florida is $1,999.99 per person per day. I got an Direct Deposit to my account from Tax Products Pe3 in the amount of $135. You requested to have the TurboTax account fees paid from the federal tax refund. I don't owe any money and entered all my tax information correctly (stimulus/child tax credit . Qualified tax professionals can get an advance up to $40,000 through an online application with TPG easily. Tax Pro Support (Existing client) 800.779.7228. For example, both Intuit, the maker of TurboTax, and TaxSlayer.com have been fielding questions in their online forums since early in 2022 about why TPG Products is showing up on tax forms. They obviously have my routing number for my bank account and have already deposited some. You can check what the fees were at this link: https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online. If you used the TurboTax online product and used another account, you would have to open that account to find your 2018 tax return. I am sure you have lost a number of customers for this. This is apparently a common issue among tax-filers this season. I'm a bit confused right now. Market Realist is a registered trademark. The amount of the loan and applicable interest will be deducted from tax refunds and reduce the amount that is paid directly to the taxpayer from the refund. After giving me the correct totals, it all added up. Here is their website link, that has their contact information. The refund is sent to them, the fees are deducted, and then the remainder is sent to your bank. I suspect you used Online Deluxe. Whether accepting credit or debit payments online or in your office, offer payment options that work for your clients. https://ttlc.intuit.com/questions/new">https://ttlc.intuit.com/questions/new
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