05:35 PM There are no serviceable parts and you risk an, This device has been evaluated for and shown to, comply with European Guidelines when installed, and operated with a minimum distance of 20cm, There is a slight chance your product could be, damaged by an electrical storm. 13-04-2021 Turn off DHCP, split the wireless bands, turn off smart setup, give it an IP address outside of the DHCP range of the SH2 (say 192.168.1.20) and connect it to the SH2 with an Ethernet cable LAN port to LAN port. I can confirm it works OK but it takes a few goes to get the timing right. How can I change my BT contact details in My BT? 12-04-2021 I don't really want this. To find out how to use it, just click on the dropdown for your Hub. Important! Hi, we have the business smart hub 2, we need to the network to be 192.168..x as we have 2 domain controllers, an Exchange server, 5 Linux servers web/app servers and our whole infrastructure in on 192.168..x, the hub is telling me we can not use that range, this cannot be true? Since December 2018 BT have been effectively loaning Smarthubs to their customers and now charge if they are not returned at the end of a contract, Consequently Smarthubs sold as new are more than likely better described as unused. See https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951, on We think that forwarding a port should be easy. A BT Smart Hub 2 router contains a basic firewall to help protect your home network. - edited I've just noticed an error. Smart Hub 2 - switch on Wi- Fi Controls BT Smart Hub and Ultrafast Smart Hub - switch on access controls BT Smart Hub and Ultrafast Smart Hub - switch off access controls 25-08-2022 A BT Smart Hub 2 or similar will be provided by your provider. Cable.co.uk's broadband postcode checker will find you the best deals, providers and speeds where you live. The results in the connection being redirected to BT servers where the Plusnet username is thrown out and the page redirected to the BT trouble shooter. Let us walk you through the steps for opening a port in the BT Smart Hub 2 router. Navigate to the Port Forwarding section in your BT Smart Hub 2 router. Debug token attached, Issue with yahoo adverts not blocking with BT Home home hub 2, Using PiHole with IPv6 and BT Smart Hub (or "static" IPv6). Designed for use at room temperatures between. don't put in cupboards or, behind sofas) and don't block any vents with objects. Then press the power button on the back of the Hub. Press theRescanbutton to make it scan again. Direct from the horses mouth it states; Using Smart Hub 2 as a modem only You'll need to enable the Bridging feature. They're now called Wi-Fi controls. Then enter the highest number of that range into the External Ports End box. But to get back to default settings, I had to do a factory reset! You'll find it in Hub Manager or the My BT app if you're on Smart Hub 2. That sort of money would buy you a very good third party router, with cash to spare. With BT access controls you can manage how your device accesses the internet during certain times of the day. It should work fine on a JL connetion. Click the number to view who else liked/thanked this post. on In order to do that, open the web page for the configuration of your router (usually 192.168.1.254) and click on Advanced Settings and My Network (the password the hub is going . BT Smart Hub and Ultrafast Smart Hub - switch on access controls, BT Smart Hub and Ultrafast Smart Hub - switch off access controls, BT Home Hub 3, Hub 4 and Hub 5 - switch on access controls, BT Home Hub 3, Hub 4 and Hub 5 - switch off access controls. This is one of the most useful posts I have seen on any forum. If youre thinking of replacing your old free router, take a look at our guide to using your own router for broadband. - edited 13-04-2021 Im going to get a hub 6 for the same issues with the rubbish plusnet router. Choose BT Access Control from the options. The Home Hub 6 is another name for the BT Smart Hub. Security type Set the security level for your Hub's wireless connection -. BT Smart Hub does not accept you changing the DNS servers hence you have to manually deactivate the DHCP on the router. BT started charging for non returned Smarthubs in December 2019 NOT 2018. No, but if you put the BTB Smart Hub in bridge mode, you can use a better router. The micro filter has a broadband socket for the hub and a phone socket for your landline. This will open the Hub Manager, Enter the admin password. So I set the router back to Mode 1 and the Sonos stayed connected and works fine. To be really honest I'm not comfortable with IPv6 since there is 15 years I stopped working with network but after googling a bit I found something called IPv6 address allocation mode. Enter your BT hub admin password. - edited This needs to be connected directly to the Openreach modem (ONT) with the supplied red ethernet cable. 2 users liked/thanked this post: other electrical equipment that can get hot). Next, connect the mains plug together (it comes in two parts). on Please contribute if there are any downsides for this suggestion as for me, was the only way to make the Pi-Hole work together with the Smart Hub 2 provided by British Telecom. A grey phone cable is supplied, as is a micro filter which you can use as a splitter if you already have a landline phone plugged into the master phone socket. I include this as some devices have problems with them in sync. If not, then youll be doing it yourself. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar This will open the Hub Manager If you want to make any changes to the hub settings, you'll need the admin password. 15-01-2019 WPA-Auto - if you're having problems connecting older devices. You can do this by, If this equipment is a replacement for something, similar, then you can also dispose of you old kit by, British Telecommunications plc 2020. I use a BT Smart hub as an additional AP, but it won't work as the router with VM hub in modem mode - I use a third party router insteadBT has FTTP and FTTC hubs, they exist on the Smart Hub 1 and Smart Hub 2 models. Youll need to enable the Bridging feature. Don't try to open your devices or power adapters. 9:26 PM Furthermore, the BT Smart hub 2 supports 802.11 b/g/n/ac 33 MIMO on 2.4 GHz, and 802.11 a/n/ac 44 MIMO on 5GHz. When the image is approved you will see where I was trying to change it. Im aware of the potential problems with not separating the bands, however none of my devices gives any trouble and its more convenient (non-tecchy wife!) You'll then be able to change these settings: Wireless You're wi-fi is on as standard. 05:37 PM. Then you can change the 'Server address range' by selecting 'Custom''Set' and changing the '1's to '0's. You'll then be able to change these settings: Separate Bands By default, your Smart Hub will have this switched off. Forwarding some ports in your router for FIFA 23 can help improve your online multiplayer connections. Treat all parts with care; don't shock or vibrate them. In order to do the change go to Advanced Settings -> IPv6 -> Configuration and turn IPv6 address allocation to Off and reboot the router again. Let's take a look at the legacy BT routers that are still capable of getting you online. You can also buy a router outright from BT this is primarily an offer aimed at BT customers on legacy packages who may not qualify to get one of the new routers for free, but the Hubs do work with some other providers (were thinking specifically of the BT-owned Plusnet here and maybe some of the other smaller providers: BT routers definitely wont work with Virgin Media, Sky or TalkTalk). But you do have the option to leave the bands synchronised. Keep these instructions safe for future reference. 13-04-2021 Smart Setup has moved on some firmware versions from the Home to the Status page. That's why we created Network Utilities. MisterW, dvorak, Gandalf, Mattwilf, Longliner, quelquod, drtodd, Mindfulmatt, DanielB, lscolman and 4 other users. The full text of the, EU declaration of conformity and power efficiency, Operations in the 5.15-5.35GHz band are restricted, Disposing of your old electrical and electronic equipment, The Government has a legal requirement to minimise, the unsorted waste disposal of electrical and electronic, equipment and to maximise its separate collection and, symbol shown here and on a product, means, you shouldn't throw it in your normal rubbish, This product may contain substances that could be, harmful to people or the environment if it's not, The equipment provided to you will remain the property. From the Hub Manager, click on Advanced Settings, then Wireless. Whilst Plusnet mention using a special character, one is not required so if necessary logging into your Plusnet account and changing the password to alpha numeric characters only will fix this. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Regularly check that objects don't cover any parts or, When not in use, store in a dry place and away from. Port forwarding is literally forwarding a port from the internet to your home network. Thanks@Baldrick1! Once you have opened a web browser, find the address bar which is usually located at the top of the screen. 25-08-2022 Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. Baldrick1. Despite your scepticism I don't have the option. 9:33 PM. See here for the format, https://www.johnlewisbroadband.com/support/customer-service/server-addresses.html I don't know if it's the same as your JL email address, the appendix to the username (the bit after the full stop) is different for Plusnet users so you will need to check that out. Do you have to when setting up.. Democracy - 3 wolves and a lamb voting about what to have for lunch! How do I change my Smart Hub's wireless settings? If you've changed it and now forgotten it, you can use the password override feature to set up a new password without losing all your personal Hub settings and configuration, If this is the first time you've opened the Hub Manager, you'll be asked to change your password. Forwarding some ports for Temtem in your router can help improve connections and provide a smoother online experience. IP address How do I view the devices connected to my Smart Hub? My reading of your linked post is that it is from someone who wanted to use different SSIDs for the two bands without having -5 automatically added to the end of the 5GHz band. Plug one end into the Hub and the other into a wall socket. 13-04-2021 15-01-2019 BT support Smarthubs even though they are connected to Plusnet, so firmware updates are still automatically applied. How do I use my Smart Hub as a modem only? However, if it is a case of transferring from BT to Plusnet and the same hub is being retained then this is not necessary. Do you have to when setting up "Go to 'Advanced Wireless' in the 'Advanced settings'. Not anymore. It only takes a few minutes. Otherwise, choose either TCP or UDP as needed. >. our guide to using your own router for broadband, 75 Gift Card: Sainsbury's, M&S, Tesco or MasterCard. Since then, there have been changes in the firmware and feedback from those who have adopted these hubs has led to further understanding. I made sure that the setting Enable IPv6 support (SLAAC + RA) was turned off during the Pi-hole DHCP setup and released the IP and renewed again as well as testing on mobile phones. Restricting the wireless devices that can connect to your Smart Hub 2, Changing wireless settings on your BT Business Hub 5. This website uses cookies to give you the best experience. The settings you want are under 'Advanced SettingsMy NetworkIPv4 configuration. Should have done a bit more researching first. The biggest difference between these packages is what speeds you can expect. Opening a port to a specific device may solve problems that you are having on your network. In the end there are some configurations that needs to be performed on the SmartHub 2 from BT for the Pi Hole to work properly, however I believe this can be useful on several other routers too. An engineer is usually dispatched to connect you after about 14 days, too, but this can sometimes take longer. None - anyone can connect to your wireless network without entering a password. It should appear as soon as you connect to the Hub and open a browser. Connect it from the Port/LAN1 slot on the ONT to the yellow WAN port on the Smart Hub 2. And save settings by pressing "Apply" button. (If I have helped you in any way please click the thumbs up. Smart Setup is BT's online set-up wizard. To do this you can use our Network Utilities tool, which includes a free Open Port Checker. Thanks again and reminds me that I haven't watched Black Adder for a long time so will also look for that on iPlayer - after internet is fixed! To find out how to use it, just click on the dropdown for your Hub. I only use one, static IP. Registered, office: 81 Newgate Street, London EC1A 7AJ. Set up BT Smart Hub 2 Set up Order and delivery Connect devices Top tips Select your connection One port Two port Modem (ONT) Unsure which connection you have? Although I do wish there was an alternative router that supports the 5 static IP package we have ordered, do you know of one? New replies are no longer allowed. Click the Save button at the top of the page to apply these changes when you are completely finished. It's free and takes less than a minute to check and compare. All rights reserved. BTW, the image you posted won't be public until a mod approves it. The name does not have any effect on the functionality of the forward; it's simply there so you can know why it was created. How do I use BT access controls (Wi-Fi Controls)? 15-01-2019 From the Hub Manager go to Advanced settings then My Network then IPv4 configuration. Switch off your electric. Black Ops IV ping times can be significantly improved by setting up a port forward. Enter the username and password for your BT Smart Hub 2 router. The risk is exceedingly low, though, so don't let this warning stop you from making this change if you need it. So as delivered the bands are not combined per se but they are given the same SSID which is what I've done. Forwarding some ports for Company of Heroes 3 can help improve your online connections and let you connect with more players. A mod should reply. Like the hub below, this uses 7 antennas, four gigabit ethernet ports and features dual ban using both the 2.4GHz and 5GHz bands, BT Smart Hub 2 BT has a second more powerful router. Turn off the BT WiFi. Or follow our Static IP Address guides to setup a static IP address. Once you have entered your username and password, remember to click the OK button to login to your BT Smart Hub 2 router. Thanks Baldrick1 for your advice and the steps to go through. https://community.plus.net/t5/My-Router/Using-the-BT-Smarthub-6-on-a-Plusnet-Account/m-p/1587673#M85 https://community.plus.net/t5/My-Router/Using-a-FTTP-Smarthub-6-on-a-Plusnet-FTTC-Service/m-p/165176 https://www.johnlewisbroadband.com/support/customer-service/server-addresses.html, All versions of BT Smarthub and Smarthub 2 will currently work on your Plusnet account, including the FTTP models, see. Users . Your BT Business Smart Hub 2 guide Using Changing the wireless settings on Smart Hub 2 From the Hub Manager, click on Advanced Settings, then Wireless. No problem, I think it a lot of money for a modem/router anyway. Used BT Home Hub 2. Find out which main phone socket you have Find out about your Openreach modem Many of us leave them untouched in the corner of the room once theyre up and running, but there are a number of features worth paying attention to, which well go through now. Ask questions and share tips with other people 24 hours a day. Hello folks, yesterday I installed pi hole in a raspberry pi Zero W and everything worked perfectly when I was using manual IP address but got several issues when using DHCP. Finally you can type ipconfig /all and see that there is only one DNS Server and your internal network devices don't have IPV6 anymore. BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. I've just acquired a Hub6/Smarthub from eBay. The work to change this especially on Linux is horrendous. Type 192.168.1.254 in a web browser to open BT Hub Manager. I believe I rebooted the router after doing this as well. Take the same values that you entered into the External Ports box, and enter them into the Internal Ports box. Lets take a look at the legacy BT routers that are still capable of getting you online. The original instructions still work fine but the following should be noted: Moderator and CustomerIf this helped - select the ThumbIf it fixed it, help others - select 'This Fixed My Problem'. If your devices or power adapters appear damaged, stop using them immediately. BT has a new Hub - the BT Smart Hub 2 - which it claims is the most powerful Wi-Fi hub of all the big broadband providers. Above is an example of what a web browser address bar looks like. If you're an existing customer with a different BT router don't worry you can upgrade to Complete Wi-Fi and get everything you need, including a Smart Hub 2, sent out to you. Under IPv4 configuration, change the Subnet mask to 255.255.0.0. Thanks for your howto posts! The work to change this especially on Linux is horrendous. Previously I have just removed the isp supplied routers and it has worked fine. Hopefully rhis may help anyone else who has the same problem View original Can't Connect to Sonos BT Smart Hub 2 Wi-Fi issue Quote Add to favorites Gandalf, Alan27. on obsolete genetics seeds Arrives by Fri, Jan 27 Buy Samsung QN75QN90BAFXZA 75-inch Neo QLED 4K Smart TV with Samsung HW-Q700B 3.1.2ch Soundbar and Subwoofer with Dolby Atmos (2022) at Walmart.com HDR10+ is the latest and most advanced High Dynamic Range technology. Note that the admin password will not change and it will revert to the original settings after a Factory Reset. 26-08-2022 After the username and password is set there may no longer be a Save option. Forwarding some ports for eFootball in your router can enable you to connect with more players and help improve connections.
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