axs transfer tickets not showing up

Help us improve this article with your feedback. Select the tickets to sell, and then set your price and selling options. Your AXS Mobile ID ticket will now show up. Yep! The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Browse your upcoming events and tap the ticket icon for the game or event you would like to access. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. We are changing the way you register and sign-in to the StubHub Community. There has to be some way, right. If your friend already has an AXS account, the tickets will be transferred instantaneously. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. i spent the next 2 hours trying to get the axs app to work and get my tickets. Was wondering if you had any update on how yours is going? With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. Show was postponed from June 2020 to July 2021 due to covid. Present the scannable QR code at the door for entry to Toyota Center. [deleted] 1 yr. ago. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Do you know what number you used to contact AXS? Browse your upcoming events and tap the ticket icon for the one you would like to sell. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. No. Sorry we couldn't be helpful. Select the tickets to transfer and enter the recipient's information. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Privacy Policy. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Many fans find it best to TRANSFER the seats to their guests prior to the event. And you're done! When I sell tickets, do I have to deal with the buyer? Never. Your guests will need to create an AXS account to receive tickets. Enter the recipients first name, last name and email address, or select from a list of. why the hell can they just not send you the tickets in an email, as an option? Usually there is a waiting period of a few weeks. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Apparently it is actually AXS? Ability to transfer and/or sell tickets varies by show and is subject to change. If you already have an AXS account, the tickets will be transferred to your account automatically. Easy! There is no fee for transferring seats and you are allowed unlimited transfers. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics Yes. Use the same email you use on StubHub. Why did the venue decide to use AXS Mobile ID? After completing the account information, you may buy, sell or manage any seats in your account. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. This will help to ensure that you are ready for your event in no time! On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. When its time for the event, they can open the app to show their tickets on their phone. Flew in for this show. If available, youll see the option to get tickets with AXS Official Resale on the event page. The event staff will scan this digital barcode to let you and your party into the event. Sign into your AXS Account and click Listings. 2023 Help us improve this article with your feedback. Show the ticket in the App at the entrance and get them scanned to enter. Bought ticket and then they weren't available from the seller. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? it must be some garage shop with three programmers. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) All Rights Reserved. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). Tix originally purchased Spring 2020, was postponed until today 7/31/21. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. Please help. When listing tickets, you decide how long your listing will be available for others to buy. Never. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. No. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. Use of this website signifies your agreement to our. After completing the account information, you may buy, sell or manage any seats in your account. i had the exact same problem. The concert is tomorrow. Help us improve this article with your feedback. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. When listing tickets, you decide how long your listing will be available for others to buy. Also, to make it even more . AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." Did you find it helpful? What if my guests arrive at different times? AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. When fans have tickets they cant use, they list them for other fans to buy. Step 1: Download and Login into MLB Ballpark App. On the Review page, click the List Tickets button to finish. Thanks! Tickets Seat numbers it lists 13-16 ? Yes i assume they will try to get me to receive the tickets using axs again. Go into the app, look at the ticket. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. When I buy tickets, do I have to deal with the seller? Updated a few days later TL;DR: Call the merchant that issued the tickets. The tickets will be delivered to the buyer automatically. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). What is AXS Official Resale and where do the tickets come from? Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. Sign into your AXS Account and click Listings. Press question mark to learn the rest of the keyboard shortcuts. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Youll be able to transfer money to your bank from your account on AXS.com. You will enter your community username and new password and done! Customer service all the way to your seat, 2000-2022 StubHub. You also have the option of transferring and listing your tickets for sale prior to the event. Select the tickets to transfer and enter the recipients information. Is there any way to get any assistance? | If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. It depends. When I sell tickets, do I have to deal with the buyer? A full-service national event ticket marketplace. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Yep! Privacy Policy | Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! The Rockets App is free to download and available in the App Store or the Google Play Store. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Before following any of the steps below, make sure you download the Official Houston Rockets App! This will bring you to the page to confirm the correct email associated with the order. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. They should be able to tell you if the tickets are active. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. How far in advance can I access my tickets? Its up to the promoter, artist, or team if you can sell tickets or not. We are changing the way you register and sign-in to the StubHub Community. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. Can I have multiple tickets on one phone? AXS handles payment and delivery so buyers and sellers never interact with each other. They said they would get in contact with the seller and have the tickets transferred over. Open the App and sign in to see your tickets. If you already have an AXS account, the tickets will be transferred to your account automatically. Here we are. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. Follow the steps below to access the tickets: Did you find it helpful? If you do not currently have an AXS account you will be instructed to create one during your purchase. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. How do I use the Rockets App to enter the building? Open the AXS app Sign in or create an AXS account. Click the Sell button next to the event in your AXS Account. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. The game is in 36 hours. After logging into the app, verify the tickets are available in the app. Here we are. You'll then be asked to review the transfer. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Its up to the promoter, artist, or team if you can sell tickets or not. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Can seats be transferred to someone who doesnt have an AXS account? Nope. Third-Party Resale Tickets: Everything You Need to Know. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Official Tickets and Your Source for Live Entertainment | AXS.com Now we just want to get rid of them ugh. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Lindsay is the author of this solution article. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. If they already have an AXS account set up the tickets will go in their account automatically. may not be valid. When your tickets sell, youll receive an email informing you of the sale. Select the tickets to transfer and enter the recipient's information. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. On the review page, click the Transfer button to send the tickets. I have a problem with AXS Tickets Are you having issues? I purchased 2 tickets through stubhub January 2020. To login, use the same email address you used when purchasing your tickets. Yes Stubhub assured me my tickets would be available. Tickets Not Showing Up In AXS Hello! Upcoming. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Have mobile tickets and cannot find barcode. axs allows you to transfer ticket you have bought from within the app. Why did the venue decide to use AXS Mobile ID? Click the Transfer button next to the event in your AXS account. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Did you find it helpful? Can I still use a ticket after I have transferred or shared it with someone else? and need to send them to a friend, transfer the tickets through your AXS account. Customer service all the way to your seat, 2000-2022 StubHub. The game is in 36 hours. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. The gig has not been cancelled we just chose not to go. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Sign in or create an AXS account. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. To view your AXS Mobile ID tickets click on your initials in the middle. Click yes, retract now.And youre done! Reddit and its partners use cookies and similar technologies to provide you with a better experience. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. Theyll also need to get the AXS app. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). Ask the Community Contact Support Then your friends can get in with their own phones using the AXS app.

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axs transfer tickets not showing up