A transaction is unable to be registered without this information. There is not really any big negative to having the CSM enabled. This field is compulsory and must be passed. A transaction is unable to be registered without this information. No spaces, hyphens or other characters or separators. You should make sure that the VPSTxId you are supplying is the value which Sage Pay sent back to you with the original transaction. If any unacceptable characters are passed or the value is longer than it should be, you will receive this system message. When you receive the notice: "card not supported" on your credit card machine, it means just that - the specific card brand (or type) you are attempting to charge is not supported by your processor (or you are yet to register for processing that card brand). The Sage Pay system has a maximum and minimum acceptable transaction value which are 100,000GBP and 0.01GBP respectively, with approximate equivalents in other currencies. For example if your currency is GBP, the Amount field value can be sent as 123.45, 4567.89, 0.36, 12.30 but not as 123.456, 4,567.89, .36 or 12.3. The surcharge xml contains a fixed value with the incorrect number of decimal points for the currency. Either provide the user with access to the chosen or select another which the user has access to. Cannot refund mobile transactions for this acquirer. If you are wishing to accept American Express, JCB or Diner cards, it is likely that you will need to contact these merchant acquirers directly to obtain a new merchant number. The DeliveryFirstnames value is Too long. Not the answer you're looking for? Incorrect Fixed value entered. This Authorise would exceed 115% of the value of the original transaction. Although a facet of Visa, Visa Electron cards are processed using a different merchant identification mechanism that is not supported by Blackbaud Merchant Service. You will not be able to enter more than 200 characters in the card address box on the payment pages. 3D accelerator card is not supported! This error occurs if the Sage Pay system attempts to do something to a transaction that is not in a state where such an action is acceptable. You will need to contact Sage Pay support once you have confirmed the URL that you are attempting to contact. Unsupported Media Type :The request was unsuccessful because the entity of the request is in a format not supported by the requested resource for the method requested. The Related transaction is not an AUTHENTICATE. If you are wishing to use custom templates, you will need to download the relevant files, amend and send over to use to be uploaded. Created on June 21, 2013 Problem: This payment method is not supported by our system I want to use a visa card, i put all information required, but when I try to use, this error displays: This payment method is not supported by our system .. The following language code(s) are either not valid or not supported: . Any values provided which is not numeric will generate this system message. Unfortunately, you will not be able to perform a REFUND against this transaction as it has been fully refunded already. You will need to check your code to ensure that you are retrieving the correct value from your database before passing this through in the RelatedVendorTxCode field. When using the Form solution you will need to provide us with a Success URL field containing a Fully Qualified Domain Name pointing to the externally visible page on your site to which customers are returned if a transaction completes. Do roots of these polynomials approach the negative of the Euler-Mascheroni constant? The BillingPostCode field which you have provided is longer than what is allowed. The authorisation process took longer than expected and therefore the Sage Pay system had timed out the transactions. If you are providing a value which has more that 10 characters then you will receive this system message. You will need to check your code to ensure that your server does not send more than 100 characters within this field. 123.456 instead of 123.46, then you will receive this system message. You will need to check the content of the VendorEMail field to ensure that the e-mail address is valid. You will need to check the Protocol for the integration method (Form, Server or Direct) that you are using to ensure that you are sending the correct value in the TxType field. Cause Random bit count not supported by system events typically indicate that the signal from the card swipe at the reader got corrupted on its way to the panel, this happens on very long runs (reader is too far from panel) or due to wiring issues and/or electrical noise interfering with the signal. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Basically, if the feature is supported, THEN the response code is 206 and the response contains HTTP header Content-Range with info about the bytes included in the response. Please try again. The original transaction was carried out by a different Vendor. If you have not been able to obtain a successful authorisation after the third attempt, the Sage Pay system will cancel your transaction and present you with this error message. The payment can now be authorised and sent for settlement. This URL must be http:// or https:// and be less than 255 characters long. If you are sending a RELEASE or ABORT POST to the Sage Pay system, but the related transaction you have specified is not a DEFERRED transaction, you will receive this system message. You may also get this if you send fractional values to currencies that do not have minor units (like Japanese Yen, JPY, which only accepts whole number amounts). The end date is more than one month after the start date. To determine what the code means you will need to contact your merchant bank as they are bank specific. The amount value is invalid, this value must be no more than + or - 15% of the original value. The value, if supplied, should contain either 0, 1, 2 or 3. The PaymentSystem does not support direct refund. Staging Ground Beta 1 Recap, and Reviewers needed for Beta 2, Accept Payments online and store credit card info, SagePay Test transactions are always Pending, say Failed in MySagePay, Sagepay Test Environment apparent limitations, Confirmation email is not populating on Paypal (pay by card) with sage integration, Sagepay Pi - Error: 3364 (Card on File is not supported for one time tokens), Programmatically determine if Sagepay card details form is incomplete, Sagepay direct upgrade 4.0 does not open 3d secure page in live mode, Identify those arcade games from a 1983 Brazilian music video, How do you get out of a corner when plotting yourself into a corner. The network connection to the bank is currently unavailable. The CV2 code that has been entered is invalid and must consist of either three or four digits depending on the card type selected. Surcharge value for percentage cannot be greater than 100. You will only be able to perform a VOID against a transaction once. The Amount value contains a decimal point. You are not passing the currency field through with your transaction. You have not passed the 3D-Authentication process which is required in order for this transaction to proceed with your payment. cannot be before this month. The eMailMessage field can contain a maximum of 7,500 characters. If you do have the merchant number on your account, then please contact our customer services team as there may be an issue with the set up of your Sage Pay account. System boots fine with secure boot off. The Delivery Address2 contains invalid characters. There is no issue with the payment process as this would have be caused by the customer clicking on the Cancel button on the payment page. Error: only 0 Devices available, 1 requested. This is a mandatory field an you will need to ensure that you are proviinge us with the large numbers situated on the front of the customer's card and you will need to ensure that there are no spaces or hyphens being used as separator characters when providing us with this value. The Authorisation was Declined by the bank. More information on the different TxTypes can be found within the protocol document. You will receive this error message when a transaction has been rejected due to either your AVS/CV2 rulebase or the customer has had three failed attempts to correctly enter their card details. The related transaction that you are trying to AUTHORISE is NOT and AUTHENTICATED transaction. If you are attempting to perform these functions automatically (i.e you are performing any of the above outside of the My Sage Pay admin area) then you will need to submit the VPSTxId of the original transaction in a field called RelatedVPSTxId. One or more of the specified already exists for the merchant number/currency combination. If you have received this system message, it is likely that you are attempting to send an automated REFUND, REPEAT or AUTHORISE request against the original transaction from your server (i.e you are performing any of the above outside of the My Sage Pay admin area) and the RelatedSecurityKey does not match with what we have in the database for this transaction. Until I get a response, is there anything else that I could be looking out for? You will need to ensure that you have the equivalent merchant account set up with your acquiring bank in order to handle the type of transaction you are attempting to process. The supplied is not available on any merchant accounts associated with this vendor account. Error (retrieving/updating or inserting) data. The only way to prevent this from happening, would be to remove or relax your current rulebase, however this would apply to all your transactions. The MM and YY values should also be valid month and year numerics, for example the MM values should only ever be between 00 and 12 and the YY values should only ever be between 00 and 99. This only occurs if there are problems with your POSTing component. The card type you sent in the CardType field is not active on your account. f: Alt+Tab to a popped up window name 'Message" which contains the following. The GiftAid flag is invalid. ##### must be a numeric value with up to 2 decimal places. If you double click on the card and go to the Drivers tab of the dialog that opens, give us the Driver Version. Please check you code. If no security code (CV2/CVV) has been provided, you will receive this system message. The GiftAid field can only ever contain two values : 1 : Allow Gift Aid 0: Do Not Allow Gift Aid. The VPSTxId value uniquely identifies a transaction to the Sage Pay system and if this value has not been submitted in full or this has been sent incorrectly formatted, you will be provided with this error message when the Sage Pay system attempts to validate it. You will need to check your code to ensure you are capturing the correct value being returned from Sage Pay and also that the VPSTxId you are submitting back to Sage Pay is correct. Simulator cannot find your vendor name in its database. 3D-Authentication required. If any other characters or spaces are being passed or provided, then you will receive this error code and message. This URL must be http:// or https:// and be less than 255 characters long. The credit or debit card number entered must be that of the card type selected before proceeding to enter the credit or debit card number. as the VPSTxId, which uniquely identifies a transaction to the Sage Pay system, is generated by us and returned back to you. You will need to ensure that your code is not sending more than 200 characters within this field and that no invalid characters are being sent. The BillingAgreement flag is invalid. Please contact Sage Pay support who will be able to generate your Form encryption password to enable you to post Form transaction registrations. If you are using your Simulator encryption password you will receive this error message when posting to the test or live servers. You must always check your code to ensure that you are providing a valid identifier within the VendorTxCode field for all transactions. You will also need to check your code to ensure that your test and live Form encryption passwords are case-sensitive and in the exact same format with no spaces before or after them. If no value is entered here you will be presented with this error message. If you send an AccountType parameter with your POST, you must have an equivalent merchant account set up to handle that type of transaction. E.g. If you are providing a value which has more that 20 characters then you will receive this system message. The CustomerEMail field, if supplied, must contain a valid e-mail address which is less than 255 characters long. The TxType field should always contain the type of transaction request that you are wishing to perform including values such as PAYMENT, DEFERRED, AUTHENTICATED, REFUND etc. This error message is presented for transactions processed through the Form integration method only and occurs when the Encryption Password being used does not match the password that we have registered in our system. If you are received this system message when using the My Sage Pay admin area, we would recommend you view the system monitor page to ensure there are no issue or alternatively, contact our customer services team. Only zero or positive decimal value, to 2 decimal places. You may need to zero pad your ip address so that each number block contains three digits. You are attempting to POST data to a Sage Pay Service that does not exist or is not currenctly available. Accepted values for this field are: VISA (Visa Credit), MC (MasterCard credit), DELTA (Visa debit), UKE (Visa Electron), SOLO, MAESTRO (you can still send SWITCH for older cards), AMEX (American Express), DC (Diner's Club) and JCB (Japan Credit Bureau cards). You will be presented with this error message if you have had three failed attempts to gain a successful authorisation for this transaction. No further refunds can now be performed against the original transaction. So could you tell me how can I recompile CIF module manually with the MLNX_OFED that is already installed. The TxType field (also called PaymentType in very old protocols) should contain the type of transaction you wish to perform. If you are wishing to add another card type to your account, please check with your acquiring bank first before notifying Sage Pay to ensure that your merchant number has been set up to accept this new card type. This system message is only generated if you have integrated using the Direct method where you are collecting the card details to send across to Sage Pay. Information received from an Invalid IP address. Surcharge not allowed on this payment system. If you have sent an Amount field with an invalid number of digits after the decimal place. Please check and retry. VOID operation is not supported for PAYPAL transaction. You may wish to contact the customer to gain feedback and find out why they did not wish to pursue with the transaction. You have entered an incorrect value for the card security code which is invalid. Answer (1 of 3): Most Probable reason that your Graphics Card is not working: * The Motherboard of you computer does not support (have the required hardware slot) for . The Delivery Phone contains invalid characters. The Card Range requires 3D-Authentication, its not supported by the vendor. This field can contain up to 10 characters. The VendorName will be upto 16 characters or less and will only contain letters and numbers but no spaces or unusual characters. Unable to find the transaction for the supplied. You might receive an error message while making a payment which says "Your card does not support this type of purchase." There are a few reasons why you may receive this error: 1. If the address is longer than 200 characters, you will receive this system message. It would be good to implement the error codes such as: 4020 : Information received from an Invalid IP address 4009 : The Amount including surcharge is outside the allowed range. You will need to ensure that your code is sending the correct transaction details. If you do not provide this value, you will receive this system message. The IP address of each new server you POST from will need to be registered with Sage Pay. You should be sending the SecurityKey from the original transaction within this field and this can be retrieved from your database and this value should contain 10 alphanumeric characters. Invalid Amount field format. You will only be able to perform an AUTHORISE request against an AUTHENTICATED transaction and no other payment type. Your Vendor Name must contain no more than 16 characters with no spaces or unsual characters. Your code should send only the first 100 characters if your description is longer than this. The card number you have entered is not supported as a card type on the Opayo system. The Billing Surname contains invalid characters. Your deferred transaction was Aborted successfully.
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