Govia Thameslink runs the Thameslink, Southern, and Greater Northern lines, with services from London to Cambridge and Bedford in the north, and to Brighton and the South Coast. Image source, GTR. I was late for a train so I boarded it without buying a ticket. Go-Ahead Group and Keolis. Immigration Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. You can appeal against a penalty fare in writing or online within 21 daysstarting the day after the issue date. Thameslink replied: "Very sorry Kevin. Yes. A train company that compared its service to Poundland cooking chocolate in a bizarre tweet has been threatened with legal action by the discount retailer. The new contract commences on 1 April 2022 and will run until at least 1 . Our aim is to be clear and transparent with customers in everything we do. I feel really scared about this! Train Driver, Im a Thameslink passenger host and team leader based at Luton station and Im currently doing a Level 3 Supervisor apprenticeship so that I can improve my skills even further. The rail contract between the Secretary of State for Transport and Govia Thameslink Railway Limited, dated 24 March 2022, which ends on the expiry date of 1 April 2025. Great Western Railway (GWR) is a British train operating company owned by FirstGroup that operates the Greater Western passenger railway franchise. 08009751052 (For customers with hearing impairments) Address. I always travel with a Zone 2-5 travel card & use the tube & overground, not rail. If a ticket irregularity report is issued, we will advise: Thameslink will privately prosecute, in a court of law, offences reported by staff. My season ticket was confiscated by the revenue protection team member, when will I get it back? He was already working in the industry and knew I had some university bills to pay off so News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. You have accepted additional cookies. It was a slightly quieter day when I saw the job Discover our Media Centre with the latest news. In what one campaign group has today described to Inside Croydon as "outrageous news", the Department of Transport is close to handing a six-year rail operator's renewal contract to Govia Thameslink Railway, who run trains through East Croydon, South Croydon . I recieved an initial letter from Govia Thameslink which asked me for my version of events. 7934306. Thameslink - Penalty fares and prosecutions See what our penalty fare charges and fines are here Skip to Buy TicketsSkip to ContentSkip to Recite MeSkip to Footer MenuToggle menu Tickets Back Tickets types explained Back Off-Peak Super Off-Peak Super Off-Peak at the weekend Anytime Season tickets The doors will be wide, with a spacious internal design to ease passenger flow. For a better experience, please enable JavaScript in your browser before proceeding. Share page. Samir is well placed to assist with Govia Thameslink cases. contract signed with Govia Thameslink Railway for the TSGN franchise. Terms & Conditions Phone: 01689870769 The letter came yesterday and I did just that. A legal claim for compensation of up to 73million was made today against Govia Thameslink Railway - the operator of the Southern, Gatwick Express and Thameslink trains which run through East Croydon - as an estimated 3.2 million passengers are overcharged for their rail fares. About sharing. Arhaus Baldwin Chair And A Half, The CPS does not maintain a central record of the number of prosecutions for offences of hare coursing. Govia Thameslink Railway Ltd is a wholly owned subsidiary of Govia Ltd. Govia Thameslink The contract comes just a week after Govia, which is jointly owned by Go-Ahead (65%) and French rail giant Keolis (35%), was fined 23.5 million over the Southeastern franchise scandal. I responded apologising profusely, explaining my version of events, promising never to do it again and saying I would pay costs. A previous manager told me about a job hed seen advertised for a trainer. All matters of appeal should be made in writing to: Prosecutions Department Govia Thameslink Railway Limited - July 2019 - The UK's biggest train company pleaded guilty to breaching Section 3(1) of the HSWA and was sentenced to pay a fine of 1m following the death of a passenger on the Gatwick Express in August 2016 when his head hit a signal gantry as he leaned out of the train droplight window travelling at . Charles Horton has been chief executive of Govia Thameslink Railway since September 2014, having previously been managing director of Southeastern. Details of this can be found at www.btp.police.uk. Have the problem they have delay repay greater anglia top speeds of 110mph during testing funds by. Ive received a court fine regarding an offence, I knew nothing about the hearing, what do I do next? N1C 4AX. I was so excited that I didnt even mind it was based 250 miles away from where I lived., Harriet Dee The prosecutions team cannot get involved in matters such as these, we purely act on the evidence provided to us. Any ticket or railcard purchased after commencement of the rail journey will be wholly disregarded as this would not have been valid at the time of inspection. 627738, 628462 & 648124, Manak Lawyers Limited does not accept service by fax or email, Commercial Property He joined Govia Thameslink Railway on an interim basis in 2022, but now as Chief Financial Officer, his role encompasses key CFO functions including accounting, financial control, reporting, and planning, alongside several other large departments including IT, internal audit, commercial . Our client had pleaded not guilty to the charges despite not having a defence and as such his matter was listed for trial. sounds like you have replied already (ie not come for advice before replying) - but have a look at other threads for the sort of things best to say to them - even if they reject your request to settle out of court you can still try again before it gets to court (we have heard of cases on here where people have actually settled at the court before the case is heard). 30th April 2022 If you fancy taking a direct train from Brighton station to so The new Class 700 Desiro trains have intelligent air conditioning, wide doors and open-through carriages which . Its never too late to try something Eastside Offices Through our submissions, we were able to resolve matters out of Court and as such our client could continue in his career. 21 June 2018. As a station assistant for Thameslink, its my responsibility to dispatch trains, carry out security checks and provide passenger assistance., Jack Pallister Conveyancing DX Number: 30044 Sevenoaks, 2023 Manak Solicitors. If you have to pay more than your fare because you dont have the right change, the difference will be refunded when you exchange the permit for a ticket. If a passenger is reported to our prosecutions department, we will advise: What the passenger needs to do That they will be contacted regarding the report From: Department for Transport Mateusz Wolski (AIRO) Train Driver at Govia Thameslink Railway Greater Brighton and Hove Area. Twitter. Service includes but not limited to, back-office processing, telephony, business fulfilment and reporting handy to! Last Name: Your last name as it appears on the notice. If you don't have a valid ticket or a permit to travel then you may have to pay a penalty fare. It's a statutory offence as opposed to a byelaw offence, and in theory you can go to prison for up to three months for breaking the law under 5 (3)a, although that's very rare. We use relevant legislation and powers to ensure that we protect the interest of all our fare paying passengers. Obviously, there are rules and regulations to follow as well as duties and commitments to carry out, When I got to Cambridge Station, before I could buy the ticket I was met by police who were looking out for county lines but were checking tickets as well. Its a big job. Alstom has sold in excess of 850 driverless metros worldwide to date. steve madden maxima outfit. Govia Thameslink Railway Freepost RTGL-ELXC-HAUU Ashby-De-La-Zouch LE65 9EB Please include the following information: Full Name Postal address Email address Telephone number If your ticket value is above 50 you may wish to use an enhanced Royal Mail service to do this. and communities on our network, from engineering roles and train drivers to station Please do not send cash through the post. Platform/Train Dispatch, If youve always had an interest in rail, or maybe youre just curious to find out what working in the railway might look like, GTR is the operator to go for. Sponsor Post - registered members do not see these adverts; Firstly, even if this goes to a prosecution it is very, very unlikely to be career-destroying. I was very worried about it so they made the process happen as quickly as possible. You will need to use Old St, @Neilboyle12 Hi there, it should be with you shortly, thanks ^Scottie, Network Rail are carrying out planned engineering works this weekend on parts of the network to maintain and impr, It's going to be chilly this evening! All rights reserved worldwide. That's according to a senior official at Govia Thameslink Railway (GTR). Some 83,000 trains were cancelled by Govia in the last twelve months. If you wish to make a complaint about how you were dealt with please raise this with our, There are also planned engineering works for today. EXCLUSIVE: Govia Thameslink Railway admits it is in breach of equality law due to insufficient rail staffing In a leaked document revealed today by the Association of British Commuters (ABC), Govia Thameslink Railway (GTR) has admitted that it is in breach of equality law due to insufficient staffing levels across its network. You can also make your appeal online at www.penaltyservices.co.uk. Email: info@railombudsman.org. I feel at home here., Tonderai Matizha-Johnson He has an extremely high success rate in achieving out of court settlements for clients. The budget chain's retail director Austin Cooke issued a scathing response to Charles Horton, chief executive of Thameslink's parent company Govia Thameslink Railway (GTR), describing the train . We believe in operating in a responsible way, serving our passengers and to benefit our communities. Thameslink Railway is a trading name of Govia Thameslink Railway Ltd. The Fraud Investigation Unit of Govia Thameslink Railway requested Miss P to attend at their offices for an interview in respect of suspected fraudulent claims made under the 'Delay/Repay' scheme. Our team is here to help with press enquiries. Govia Thameslink (GTR) will hold on to Britain's biggest rail franchise but must spend 15m on passenger improvements after its "unacceptable performance" during the botched timetabling. Please do not post any personal information relating to yourself, or employees of Govia Thameslink Railway (GTR) as these comments will not be approved. The settlement figure is made up of the outstanding fare and a contribution towards the Prosecution Teams administration costs. If you travel on the railway intending not to pay the fare, then you may be prosecuted for fraud. If this doesn't work for you do let me, You can continue to use your normal route but please allow extra time to complete your journey. It is vitally important that you inform us of any address changes, as it is likely we will be sending letters to you via the address given the revenue member of staff at the time, if correspondence is not replied to, this may mean that court action to recover any outstanding fare is taken. It represents. The ticket inspector took my details , unfortunately as my phone had died by this point I couldnt pay a fine so I was reported to prosecutions. Discretion given to persons authorised to issue penalty fares can be found within the scheme and contains details including: Staff will be trained in the application of: Some staff are bestowed powers under the Railway Safety Accreditation Scheme (RSAS). Last week I met with key officials from Govia Thameslink (the parent company of Southern), alongside the Forest Hill and Sydenham societies. Reach out to one of our companies directly, if you have a customer query. Govia Thameslink Railway Ltd is a wholly owned subsidiary of Govia Ltd. Where personal data is recorded it will be in compliance with the relevant legislation. jackson county mo utilities I was told I would receive a fine through the post and have received a Notice of Intention to Prosecute instead? The business will pocket a management fee of 8.8 million per year to deliver the service and could pocket an additional 22.9 million, which is linked to performance. They said they would be sending a notice of intention to prosecute letter out and I should write down everything I said to her and ask for an out of court settlement. GTREMG123456789 or 1234567. Its a lot more responsibility; I supervise an entire shift, which Main Menu. 7934306. I applied on a whim and things progressed from there!, Beau Hawkins Offences listed are: giving a false name & address & entering a train without a ticket. LE65 9EB. History [ edit] Southern Class 377 at Battersea Park station in June 2010 The next day I rang the prosecutions department up and apologised again to them and explained. However, it is your responsibility to leave enough time to buy your ticket. We were contacted by our client just prior to the trial. Govia Thameslink names chief executive. women to join us, so what are you waiting for?, Paige Lunn Team Administrator, Working for GTR is very rewarding and fulfilling. I havent been treated any differently just because Im a woman I was the only female in my training class but that didnt bother me. Dont worry we wont send you spam or share your email address with anyone. He was a non-stop knock-off machine, with an ability to smell a fare dodger from a fifty-foot distance. dallas cowboys vs 49ers 2022. The Siemens-built Class 700's are designed to provide extra capacity on the busy commuter routes. Aujua() Aujua Aujua 1000ml^-^####Aujua Railway is made up of a variety of roles where we can make a difference to people 07/08/2016: 17/07/2019: 1 million: DB Cargo (UK) Limited A subsidiary of public transport operator Go-Ahead, GTR has been operating this, the UK's largest railway network, since 2014. Tweet us @GNRailUK. If you were given a Penalty Fare (Only courts can issues fines) you will have been given a copy of the Penalty Fare Notice at the time with a prefix starting GTREPF or GTRPF, and this contains all the information you need to pay and appeal. Govia Thameslink Railway Limited: GTR were fined 1 million after pleading guilty to one offence under the Health and Safety at Work etc. If the ticket office is closed do I still have to buy a ticket? Ive received a court pack from you, what do I do next? They are asking for my side of the story. I applied for a level three business administration apprenticeship and was thrilled to find out I had a place Use this comments section to discuss problems you have had with Govia Thameslink Railway (GTR), or how they have handled your complaints. Posted on March 22, 2022 by insidecroydon. The Inspector may have spoken to you about a Penalty Fare at the time, but if you did not have the means to pay towards this, or refused to do so, the inspector has no option but to make a report of the incident and pass it to the Prosecutions Team to deal with, Alternatively it is at the inspectors discretion how to deal with matters at the time they speak to a passenger, and they may have decided to report the matter instead of offering to sell you a ticket, or offer a penalty fare. . We oversee all building and track It may not display this or other websites correctly. Phillips was handed an 18-month prison sentence, also suspended for a year, and ordered to repay 2,600 in compensation. If you can't find the answer to your question then use our online form. govia thameslink prosecutions department. I have just received an intention to prosecute letter from Govia Thameslink Railways. It is not a fine. You should pay the penalty fare when it's issued.You can pay the member of revenue staff issuing the penalty fare with: If you don't have the full amount, then you will be allowed to make a part payment of at least the single fare for your journey. Email: [emailprotected]uk Fleet Infrastructure Administrator, Ive always admired the railway people rely on it every day and its an important part of life. You can change your cookie settings at any time. I was given a fine on the train and don't know how to pay? Twitter. The average salary for a Senior Employee Relations Specialist is $38,530 per year in Worksop (United Kingdom). Your copy Railcard/Season Ticket will be matched with the inspector's report and if everything is in order you will not hear from us, we will only contact passengers when there is an issue between what has been reported and what we have received. Thameslink will privately prosecute, in a court of law, offences reported by staff. The Railway Safety and Standards Board report was published in March 2015, months before Govia Thameslink Railway took over the Southern franchise and in February 2016, at the behest of the . on the course! Not many companies do an official work experience program and this unique opportunity will give you a good grounding with varied activities to help you find The trains are destined for Thameslink rail routes next year. All that prosecution need to do is prove that the offence has been committed. Station Team Leader, I started in a small ticket office back in 1996 and have continued to work my way up ever since. Copyright Govia. It found the services had been the "worst on the network" since Govia Thameslink (GTR) took over the routes. Opening doors on trains that are in service. It depends on role because some role are of better contract than others. They run some trains there, so it is possible, but not certain. Manak Solicitors, Transfer of Equity: The Process Explained. Prosecution. Dispatching trains both with a t key and with bat and flag equipment. Thameslink Railway is a trading name of Govia Thameslink Railway Ltd. ^Andy, @Eloquently_Chic I have provided the link below, could you please try again. We aim to answer calls as quickly as possible with most of them answered within 5 minutes. You then have 21 days to pay the balance by; Yes. Nick again raised the issue of peak direct Hassocks to Clapham Junction services with the Rail Minister. Airport Host, I joined as a platform assistant last year and this year I was offered the role of team leader. This short guide sets out our revenue protection policies so you can be sure we deal with all of our customers fairly and consistently. Thameslink, Southern and Great Northern ( TSGN) is a management contract for the provision of passenger services on the Thameslink and Great Northern routes to Bedford, Luton, Peterborough, King's Lynn, Cambridge, London King's Cross, London Moorgate, Sutton, Wimbledon and Brighton, as well as the whole Southern network (including the Gatwick the pressroom lancaster menu. DA12 1BA To help us improve GOV.UK, wed like to know more about your visit today. Ive had lots of opportunities to explore other aspects of the business including supporting our station staff and gaining Case Study 2-Our client was an international student whose visa was at risk due to offending. The next day I rang the prosecutions department up and apologised again to them and explained. on the railway is a dream come true., Marc Carless He has an extremely high success rate in achieving out of court settlements for clients. Scottish Gaelic Orthography, Copyright Govia. Govia Thameslink wins new-style National Rail Contract A new National Rail Contract has been awarded to Govia to run the Govia Thameslink Railway network for another three years. It will take only 2 minutes to fill in. Average salary for GTR (Govia Thameslink Railway) Finance Department in Stratford-upon-Avon, England: [salary]. Its been hard to get back into the routine of If Govia Thameslink do not receive satisfactory mitigation, you will receive a court summons where if you are found guilty, this will result in a criminal record. You have rejected additional cookies. customers, and to show them that were with them along their journey. 2 As part of the Department's responsibility for providing passenger rail services, it is responsible for designing, letting and managing rail franchises. govia thameslink prosecutions department. All rights reserved worldwide. Registered in England under number: 07934306. Registered in England under number: 06574965. Over six or so years, I worked in various roles and covered pretty much every station between Stevenage and Finsbury Park. Could I get a penalty fare if I can't produce a Railcard for the ticket I have? I followed the main body of the advice, being truthful, apologising profusely, being brief and sticking to the facts and offering to pay out of court. LE65 9EB. Contact - Govia Thameslink Railway Contact Our team is here to help with press enquiries. day they're the heart of our business. GTR (Govia Thameslink Railway) Platform Assistant PERMANENT NIGHTS. maintenance works as well as various minor and major projects across the network., Hannah Richards Through our submissions, we were able to persuade the prosecutor of the exceptional circumstances in the case and secured a settlement for a very relieved client. The Bilbao Metro has chosen CAF to overhaul 218 bogies on 24 UT-500 trains. Services are, ''UPDATE'' Id never considered a job in HR or mentoring before then, but he said Id be perfect for it and I havent looked back since!, Zoey Hudson We DO NOT issue Fines. poet charles mackay biography Initial complaints should be directed to Govia Thameslink Railway (GTR) directly. The rail contract between the Secretary of State for Transport and Govia Thameslink Railway Limited, dated 24 March 2022, which ends on the expiry date of 1 April 2025. Paul Scully: The Regulatory Reform Initiative (RRI) was launched between March to June 2020 to . Registered in England under number: 06574965. This will include a commitment to make sure: Some staff who do not issue penalty fares may complete a ticket irregularity report. It manages 197 stations and its trains call at over 270. You must then send a copy of your valid season ticket to the address shown on the penalty fare. We will make it clear to persons reported for such offences that the facts will be reported. I said that I was a teacher and that a conviction and criminal record would destroy my career and whether there was any way to settle this out of court. This notice informs the. Registered office: 3rd Floor, 41-51 Grey Street, Newcastle upon Tyne, NE1 6EE. Carrying out safety checks of the station. . Between If you lose or forget your season ticket/photocard you must buy a replacement ticket for your journey. managers. . Registered office: 3rd Floor, 41-51 Grey Street, Newcastle upon Tyne, NE1 6EE. Thameslink Railway is a trading name of Govia Thameslink Railway Ltd. 17 March 2022. Gravesend Alison Barrett I feel really scared about this! He can make suitable submissions in order to persuade the prosecutor to settle the matter out of Court. We suggest you reply to the letter and send your explanation, mitigation, and any relevant documentation to the Prosecutions Team. Why don't you try calling GTR up and ask them? After each stage if somebody didn't pass the test they were excluded they went home. PLEASE NOTE This mailbox is only used to inform us of a new correspondence address or sending through evidence of a valid ticket or railcard at the time the journey was undertaken, this email address cannot be used to make any appeal or mitigation, any emails sent in this vein will be ignored and deleted. Phone: 01474 324 529 If your station has only one ticket vending machine, there may also be a permit to travel machine. GTR stands for Govia Thameslink Railway, and includes Southern, Thameslink, Great Northern and Gatwick Express. Yes I did reply to them, however before I did seek advice both from a solicitor as well as reading similar threads very carefully. Payment can be made online via our website: payments.gtrailway.com or via card over the phone on 02045669166. The Department for Transport (DfT) said industrial action had caused a shortage of . I always travel with a Zone 2-5 travel card & use the tube & overground, not rail. 01.07.2022 in hutchison 3g uk limited companies house 0 . We were able to make submissions on our clients behalf which settled the case promptly and avoided him having to attend Court and more importantly a criminal record. does huw edwards have cancer; westin wedding package. Govia Thameslink Railway: Industrial Disputes To ask the Secretary of State for Transport, what evidence he has received and assessed in to claims that trade union leaders are encouraging Govia Thameslink Rail employees to take unofficial. Leicestershire. I have had my details taken and been told the Prosecutions Team will be contacting me but have not heard anything? Were building a rail service fit for the 21st century. TN13 1AS Our revenue inspectors travel around our network and can issue penalty fares to passengers who do not hold valid tickets. Firstly you will receive a reminder letter advising you of the money that you owe us. We cannot be responsible for any tickets lost in the post. Our client contacted us before he had received a letter from the train company. Govia Thameslink Railway Limited - July 2019 - The UK's biggest train company pleaded guilty to breaching Section 3(1) of the HSWA and was sentenced to pay a fine of 1m following the death of a passenger on the Gatwick Express in August 2016 when his head hit a signal gantry as he leaned out of the train droplight window travelling at . (Engagement Manager) at GTR (Govia Thameslink Railway) South Croydon. The business will pocket a management fee of 8.8 million per year to deliver the service and could pocket an additional 22.9 million, which is linked to performance. Registered office: 3rd Floor, 41-51 Grey Street, Newcastle upon Tyne, NE1 6EE. Prosecutions Department Eastside Offices King's Cross Railway Station LONDON N1C 4AX If your query is regarding anything else please contact us via email gtr.prosecutions@gtrwailway.com - This mailbox cannot be used to appeal, you will be written to in due course and the response should be made out to the address above. Govia Thameslink Railway Ltd is a wholly owned subsidiary of Govia Ltd. Find out more about our values and culture, Find out more about diversity & inclusion, Find out more about our work experience scheme, Find out more about our apprenticeship programme, Find out more about our trainee placements, Find out more about our recruitment process, Find out more about our frequently asked questions, Register for email updates about our roles. They can check these details and will know if the details you give are not correct. LONDON They also advised what to put in the reply to make sure it was clear to the prosecutor that you wanted to settle. It was formed in November 1996 as a joint venture between Go-Ahead Group (65%) and Keolis (35%) to bid for rail franchises during the privatisation of British Rail . Station Assistant, I work as part of the Fleet Infrastructure team, which means ensuring our 18 Engineering locations operate safely and efficiently. If you've bought a ticket using a railcard discount and do not have the card, you may be given a penalty fare. Copyright Govia. The contract will run for five years and means there is continuity to previous contracts. We were able to persuade the prosecution to settle the matter out of Court and as such our client could continue their studies. Details can be found, There are also planned engineering works for today, Your station, Your community Improvement Fund, Train service punctuality and reliability, For more information on prosecutions please read our FAQs, Offering all our passengers a safe, reliable and pleasant journey, Reducing and preventing fare evasion on our services, Operate a penalty fares scheme on its trains and at all of its stations, Prosecute offences under the Railway Byelaws, Seek financial compensation for costs and damages incurred, Verbally at the time of purchase if bought at a ticket office, In the conditions at the time of purchase if bought online, In the conditions at the time of purchase if bought from a Ticket Vending Machine, Passengers understand what they need to do about a penalty fare, How they can appeal against a penalty fare, What the timescales are surrounding a penalty fare, That they will be contacted regarding the ticket irregularity report, That they will be contacted regarding the report.
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