Cancellations that occur after the final payment due date are subject to standard cancellation penalties. (The longer the sailing, generally the higher the price. In the first half of 2021, cruise lines around the globe have been dramatically re-jigging their itineraries and schedules as the cruise industry looks towards a measured and safe restart of operations. Cancel for any reason is an add on coverage when buying travel insurance. No, Future Cruise Credits are non-transferable. I really don't want to bother carnival with this question if it can be answered easily since they are busy with many more pressing issues. It was no big deal to change it either. Even if you change dates, Carnival will cancel the booking and create a new one with the new date. I'm going to double check this now as it seems you get 5 different answers at Carnival if you speak to 5 different people. Thank you. Non-Refundable Total Fare at time of booking: Pack & Go The amount of Future Cruise Credit varies depending on the cruise line. Suites do not have the occupancy restrictions like the standard cabins do. Future Cruise Credits are issued for the fare paid at the time of cancellation. Carnival may collect any fuel supplement in effect at the time of sailing, even if the cruise fare has been paid in full. PVP is mia:rolleyes:, have only spoken to the main phone # peeps, was transferred & got both a nay & a yea:confused: Really don't want to get into refund to CC i used initially (especially since i paid it off & don't want to fuss with delay in getting check issued in lieu of credit), Can't remember if we booked using military or past guest if that matters in the equation, did get the upgrade that was being offered in the last sale of a lifetime;), if i do have to cancel & rebook later, any predictions on the aforementioned next big sale:D. I know you can transfer a deposit. Ship and sailing date changes are allowed prior to the final payment due date, subject to a $50 USD service fee per person, per change. Cruise Critic reached out to several lines for advice. *Taxes, fees and port expenses are additional per person. Future Cruise Credits are an option for guests who either choose to cancel their cruise up to 48 hours before the sail date via the Cruise with Confidence program, or . She said that there is a $125 + $49 deposit fee, but $75 of that would be put towards a credit for a future cruise within 24 months. However, you may be able to find a new cruise that offers some again as well and then that would be re-applied under the new change rate. If you booked a rate that doesn't have a non-refundable deposit, then I'd think you'd get that back. I will call them tonight when I get home. To check what makes the most sense for you, and if your cruise deposit is refundable, read the following information compiled by Cruise Critic. External site which may or may not meet accessibility guidelines, Facebook. For guests in Suites or embarking on holiday or non-US sailings, see Disney's, *** Applies to guests in Non-Suites/Non-Concierge Staterooms on Cruises 10 Nights or More and on Cruises Less than 10 Nights where Embark and Debark is non-U.S. * based on double occupancy; for solo travel, see here; non-refundable deposit at time of booking: Early Saver, Early Saver Last Call and Super Saver fares. Guests who cancel prior to the final payment date will receive a future cruise credit in the amount of the deposit received less a $50 USD service fee per person. Total Fareis defined as cruise fare, air supplement, optional transfersand pre/post cruise v, Health Protocols and Requirements for Sailings, Youth Programs (Under 2 & 2-11 years old). Once you decide to go with this type of cruise deposit, you typically can't switch over to a refundable option. Been there. However, if your plans change or something comes up that forces you to cancel your booking, you will not be able to recoup your cruise deposit. Please note, you will need to make the change PRIOR to your final payment, if not you will be subject to a larger loss than just the $50/pp. From 14 days prior to sailing to the day of your cruise, the non-refundable component is 100%* of the total fare. Once you have registered, you will see the Dashboard . Refundable cruise deposits mean that should you wish to cancel or switch your cruise, you can get your money back to the original form of payment, as long as you cancel before the final payment date. I'm leaning towards other cruise lines in general now, but if / when I book another carnival it won't be through him. I wouldn't bring it up though because they may do it without even thinking about it. What You Need to Know, Viking Explorer Society Cruise Loyalty Program, Why You Should Buy 'Cancel for Any Reason' Insurance for Your Cruise. Note: For full 100% penalties, the refund willonlyinclude: Taxes, Fees and Port Expenses and Optional Prepaid Gratuities*. 19952023, The Independent Traveler, Inc. 2) You would then go online make a NEW Carnival booking for the cruise you want and pay the new deposit requirement and get the FCC applied from the old booking to the new by using this form. No. If you booked through a travel advisor, they can best advise you of the refund policies that affect your cruise. As mentioned if you paid ES rates you will be charged $50pp. * No refunds for Pack & Go, Early Saver and Super Saver fares. From 14 days prior to sailing to the day of your cruise, the non-refundable component is 100%* of the total fare. The non refundable part of ES would be covered by the travel insurance at the coverage percentage rate detailed in the Insurance plan. We want to cancel the trip and schedule a different carnival cruise during same time frame but different port. . Here is my issue: my family has a cruise booked for 4/7/18 out of Miami. I had this happen a few weeks ago. I believe you would need to rebook within a year but I am not positive on that. One of the perks of early saver. You will lose $$$ to make any changes.That is how they trap people with those reduced deposits. swansea soccer toronto; . External site which may or may not meet accessibility guidelines, Do Not Sell Or Share My Personal Information. At this point we have paid for airfare into Orlando (starting our trip there) and deposit for the cruise. Third: if we can do the above online, how do we do it to make sure the deposit is applied to the new cruise? Total Fare is defined as Cruise Fare, Transfer Services, Pre/Post Cruise Vacation Packages and Air Supplements (excluding Restricted Air which is non-refundable any time after booking). saraandnick, September 13, 2017 in Carnival Cruise Lines. I read the policy and it seems like we will only lose $50 but I am unsure. There's also a spot under Manage my booking on Carnival.com. Sorry for bumping up an old post, but I like to search before making a new post. Deposits are refundable unless otherwise indicated. This booking will be saved to your profile. The one thing they did not do was refund the deposit of the 3rd person. (I haven't done the math so these numbers are hypothetical). Sent from my SM-G935V using Forums mobile app. Then email Costco Travel at: cruise.followup@costcotravel.com and include the following details in your email: Costco membership number. Trust me, as a person who loves cruising and recommends this as a go to vacation for families I don't want to take anyones space. Started August 27, 2021, By Powered by Invision Community. Change fees can be incurred if you decide to change ship or sail date with a nonrefundable deposit option. Cancellation charges are per-person, based on the cancellation date, as follows: more than 121 days before departure: $200 loss of deposit; 120-90 days before departure: $400 loss of deposit; 89-60 days before departure: 35% of cruise or cruise tour price; 59-30 days before departure: 50% of cruise or cruise tour price; Most of the time, you can change from a refundable deposit to a nonrefundable version if you want to take advantage of a lower fare. CC Help Jenn A group must have the required deposit posted (initial or full) in order to avoid cancellation. The Direct Guest to Agency transfer information above is applicable to U.S., Canada, Bermuda, and Caribbean bookings only. Be aware that the cruise lines refund policies vary widely and change frequently. Charged items include: Cruise, Cruisetour, Cruise Plus Package, pre-purchased gift(s)/special services. I can't get a straight answer from Carnival as to whether i can transfer my existing DP on the Glory in Dec. to same date on Victory out of San Juan? The expiration date will be listed on your certificate. The 110 percent difference between the price you paid and the lower price you discover is refunded to you in the form of onboard credit. You will be able to leave a comment after signing in, By Should I get one? Do Not Sell Or Share My Personal Information. Total Fare is defined as Cruise Fare, Transfer Services, Pre/Post Cruise Vacation Packages and Air Supplements (excluding Restricted Air which is non-refundable any time after booking). "Given that our policies are so relaxed at this time, it is fairly easy to transfer a booking," a spokesperson for Crystal told Cruise Critic. Airport Transfers | Carnival Cruise Lines All Products Airport Transfers Airport Transfers Airport Transfers Starting at $15.99 / Person No Minimum Age Add to cart Already booked a cruise? Book your next Carnival Cruise and combine your VIFP loyalty benefits, plus our exclusive offer! That thing about the other person's deposit does sound strange. Yes I read it that way too. Cruise Tips. For these, see Holland America's Cancellation Policy. Bonus onboard credit offered along with the future cruise credit will be dependent on a short window of acceptance. 10-14 Nights $150. I am less than happy with my PVP, he started out great and now aside from dropping everything to make a booking he is under the radar. Just thought I would see what your opinion is on how this reads. You will be able to leave a comment after signing in, By For guests booked directly with Carnival:To check and see if your booking is subject to acancellation non-refundable component, login to your carnival.com.au profile. Now the balance is due, and he's torn on whether he should pay it or just cancel the trip. What is the main difference between the two, and which one should you opt for? Opens in a new window. The higher the price, the sooner you'll have to pony up. (100% would mean that you get the full amount as a voucher, 200% would meand that you get a voucher worth double what you paid). I wasn't about to pay the $150 change fee for the 3 of us, called main # & found a new one who (while hesitant to step on any toes) happily flipped the down payment & i saved $250 in the bargin via military rate! Currently, cruise lines are giving between 100% and 200% of the booking value as credit. Carnival customer service can be reached at (800) 764-7419. AND one more thing.The March 20 date cost more,so our price went up over all.But to me,my peace of mind was worth it. I did switch over to the early saver rate on the new cruise. A certain part of that is refundable by carnival in the form of a future credit (ES rate terms). Given the potential for cancellation fees and or penalties associated with transferring an existing booking over to one of the new itineraries being released, however, travelers may be better off keeping their existing cruise reservation as-is and simply booking one of these new sailings from scratch. CC Help Jenn Ethics CC Help Jenn If you have only paid a deposit, the FCC would be for that amount, not the full fare of the cruise. From 29 to15 days prior to sailing, the non-refundable component is 75% of the total fare or the standard deposit amount, whichever is greater. When he finally did reply, it was always to say, "Call me." Please note that although Carnival Cruise Line can pass requests for seat assignments, special meals and special assistance to . Call us at 800-278-4737 if you need help finding the perfect cruise. While cruise deposits historically were refundable, more cruise lines have begun to offer nonrefundable deposit options. Choice Fare: The deposit is non-refundable at any time after the booking is made. Royal Princess large piazza-style atrium. {that way I dont ahve to leave my oldest at a friends house,b/c of school.NOW,he will be with his grandma at a time he would have been there anyway.}. She said that Carnival cannot downgrade me class levels. Possible restrictions: You can only transfer your booking once; Your booking will need to be outside of your current balance due date; The new booking must be of equal or greater value So this means it will just be me and my 10 year old daughter. Check your cruise here. For Carnival, the final payment date is anywhere from 70 to 95 days prior to the date the sailing begins. Same ship,same room cat,same everthing but the date. Carnival Cruise Line's refund policies are dependent on the length of cruise, the type of fare you purchase, and the time frame in which you make changes or cancellations to your booking. What is Royal Caribbean's service gratuities (tips) price and policy? What are the pros and cons of a nonrefundable cruise deposit? As long as a person understands what the "restrictions" are for the rate they are booking and make an informed decision. Travel insurance will cover from 100% to 75% of trip-paid-exposure depending on the plan. We have ground transportation partners everywhere, and theyre all committed to your safety and comfort as they get you to your vacation. We will be cruising in 2022 with our daughter who is 2. Crystal's representatives mentioned if the person wanting to transfer cruises was inside the cancellation penalty period, that request to have those fees waived would have to be reviewed internally by the team. While many lines have announced new vaccination requirements, most of these apply only to these select new itineraries (at this point in time, anyhow). teague38, October 25, 2017 in Carnival Cruise Lines. Yes. Each cruise line has different rules for payment due dates and cancellation deadlines. If you cancel, then you will only have $800 rolled over to a new cruise, and when you go to book you will have to cough up the other $200 to meet the full $1000 deposit again (unless you find a reduced deposit sale again by chance). to me "Switching" is much better than "Canceling" as you can make the change without any more outlay of cash. And as easy as this makes getting to the ship, remember that youll enjoy the same service coming back after your cruise a nice way to end a great vacation! * No refunds for Pack & Go, Early Saver and Super Saver fares. LauraS Check with your individual line on its cancellation policy and final payment window, as each one can be different. Minor Guest Policy Guests are required to be 21 years of age (on embarkation day) to travel on their own. If I had someone else to take the spot of the friend who cancelled, I am sure there would have been no cost since I had not booked early saver. All cancellations that occur prior to final payment due date will receive a non-refundable and non-transferable future cruise credit, redeemable for US dollars bookings, in the amount of the deposit less a $50 per person service fee. I told the service agent that the booking was already crazy expensive, and if it went higher I would have to either cancel or move to a cheaper cabin. Reviews. She also recommended that I remove the vacation protection for my husband only. Between days 55 and 30, you forfeit the larger of your deposit or 50 percent of the fare. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Thank you. Technically, it is against the fare rules, but you really won't know until you try. You have reached the maximum number of items in your favorites list. A deposit is required within 4 days of booking your cruise, also please find final payment requirements below. The reservation is not booked in a Group. External site which may or may not meet accessibility guidelines, YouTube. What upgrades and goodies transfer, I don't know. There might be some stipulations, depending on the cruise line, so please check the cruise line's terms and conditions. Look up your reservation Share Details You can count on a cruise to relieve stress, but getting to the ship shouldn't cause you any more of it. Carnival sent a refund for one of the cruise deposits. DH and I have done this. That means North Americans or Europeans are not eligible to, say, transfer a Cunard booking for the fall to one of these new short summer sailings. First question: how much of the deposit will we lose? She said that there is a $125 + $49 deposit fee, but $75 of that would be put towards a credit for a future cruise within 24 months. The downside to a refundable deposit is that it's often not associated with the lowest price you'll find for your cruise. What happens if the voyage I want to use my FCC on is of greater value than the FCC? * Suite categories do require a double deposit since there are a limited number of suites. A 5% transaction fee will automatically be added to your SeaPass card, but that still leaves you plenty of credit to play, since the minimum bet on slots is a very reasonable $0.01. I have a 7 day cruise booked for March. When you are on board a cruise ship, you can save on your next cruise and the one you're on by purchasing CruiseNext deposits in either $250 or $500 denominations. 19952023, The Independent Traveler, Inc. Can I Transfer Deposit to Another Cruise? Get expert advice, insider tips and more. The rest of your deposit will be given as a future cruise credit. JD Lasica If your plans change and you need to postpone or cancel, you can cancel and get a full refund if you cancel at least 90 days out (see below for slight variations you'll notice Princess's refund policy is fairly strict sorry! I changed my cruise date under early saver. Port (Non Holiday Sailings). Are you satisfied? How Reassuring are New Cruise Cancellation Policies Really? we still love you, Princess!). What is the cancellation and refund policy in the event of bad weather or unexpected circumstances? Cruises with special pricing have stricter refund policies, and when refunds are allowed on specials, they are typically in the form of Future Cruise Credits (FCC), not in monetary refunds. YOUR AGREEMENT WITH US. Out of curiosity, why didn't you contact your PVP to make the changes? Powered by Invision Community. I am at work or I would call. Find a Cruise. If guests are on a cancelled cruise, they will receive an FCC and/or refund which can be used on any open sailings we have.". Get expert advice, insider tips and more. How To Cope With Cruising's Pause? I did the $50 per person deposit and I purchased the insurance. Go to the details and in the box where it says my itinerary my activities is a link that says is there a penalty for canceling this booking. You may transfer your cruise booking to Military Cruise Deals within 90 days of making the original booking as long as it is not past the final payment date. Started June 21, 2021, By For guests booked through a travel agent:Please contact your travel agentdirectly to see if your booking is subject to acancellation non-refundable component. This isn't the case with every line: Celebrity, Norwegian and Royal Caribbean are marketing their new itineraries to vaccinated international travellers who meet the entry requirements for their new chosen homeports. For guests in Suites or embarking on holiday or non-US sailings, see Disney's, ** Applies to guests in Non-Suites/Non-Concierge Staterooms on 6 to 9 Night Cruises where embark or debark is a U.S. If You Cancel Your MSC Cruise: Bookings made by March 31, 2022, for sailings departing through March 31, 2023, can be canceled up to 48 hours in advance of departure without penalty.. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Here is my question..Recently my mom has become very ill, so If I need to change the cruise date to a much later cruise would I be able to do that without the insurance and would they transfer the $1000 I have already paid to a future cruise? You do NOT have to cancel your booking, if you call in you tell them you want to "change" your booking to a different sailing. Those inside of final payment would be subject to standard. Used to, they would add it to your balance, but now you have to pay it when you move it. They will let you know for sure when you change ships. I don't see why not, it sounds like they have to just cancel your first booking and rebook you on the other ship. Thank you! ** excluding Alaska, Europe, Transatlantic and Panama Canal cruises *** including Alaska, Europe, Transatlantic and Panama Canal cruises of any length. By You would be taking an exemption from another family should you "no show" her. Current refund policies for cruises cancelled by Carnival include an enhanced option that adds onboard credit in exchange for choosing an FCC over a refund. Our TA did it for us,but Carnival got their extea money right off the bat. I do not believe upgrades will transfer with it so you may be on a lower deck than. For more than 2 guests, or for guests staying in The Haven Suites, Suites, Garden Villas and guests on holiday sailings, see Norwegian's, Other sailings include All Holiday; Australia; New Zealand; South Pacific; Asia; Prinsendam Europe; South America and Antarctica sailings. There are 400 CSR agents. I booked a 7 day Caribbean cruise on the Legend for March 2020. Some people have reported being able to use that FCC as the deposit on a new cruise if they do it all at the same time (cancelling and rebooking). I read the policy and it seems like we will only lose $50 but I am unsure. Be sure to check all entry and vaccination requirements for your embarkation destination, along with flight availability. Instead, cruise lines have been busy creating brand-new itineraries from new homeports for their restart. As mentioned if you paid ES rates you will be charged $50pp. If you are booked directly with Carnival, you can see how potential cancellation fees effect a refund in your Carnival.com account under My Cruise Details. If you booked through a travel advisor, they can best advise you of the refund policies that affect your cruise. When I booked the special was half off deposits which made them $125 a person with a $50 on board credit for each room. The Restricted Air option is non-refundable. champagne, and bottles of wine) Please contact us, toll free, at 1-866-214-7447 or email us . I mean, that is the point of a refundable deposit, after all. Hope this helps and that your family member gets better quickly. Personally I would call and have them do it. Started June 21, 2021, By The deposit and payment terms are the same. How Reassuring are New Cruise Cancellation Policies Really? I just spoke to PJ at the customer service number. Page will reload to reflect new bookings. News. If youre flying in, you can get the ease of being met by Carnival staff at the airport, who will escort you to a shuttle bus that takes you directly to the port a great value. In addition to our themed sale fares (eg "72 hour" sale "Get Me Out of Here" sale), some of our fare types have restricted cancellation and refund terms which are not subject to our standard cancellation policy. What Happens If There Is a Cruise Price Drop After Booking? CC Help Jenn For Carnival-owned Princess Cruises and Holland America Line, cruise credits will be given automatically for select cruises canceled in 2021 but if you want a refund, you . It's always best to comb through the fine print, especially when booking a promotional fare, or consult a cruise or travel professional for reassurance before booking. Of course, when in doubt, it always pays to contact your cruise line and travel advisor to ask whether a transfer is possible, as policies always vary from line to line. Started August 27, 2021, By I'm Editor-in-Chief and co-founder of Cruiseable. Away We Go. The amount of onboard credit you get from Royal Caribbean with a NextCruise Certificate depends on the length of cruise you select. But if you point it out they may think wait maybe we can't do that LOL, thanks, nowhere near any cancellation penalties12/09:D, just saw that airfare to san juan isn't more than i had booked this summer for Orlando before we shifted gears to Alaskan cruise, if it holds thru Dec. figured why not?;). From 55 days prior to sailing to 30 days prior to sailing, the non-refundable component is 50% of the total fare or the standarddeposit amount, whichever is greater. The $129 vacation protection would also be applied towards a credit on a future cruise with Carnival. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Most times when a change is required the cost is minimal $50/pp. You would then be required to pay the deposit on your new cruise, and they will apply the future cruise credit to the balance on that cruise (you have to tell them to do that). 3-5 Nights $25. We always book Early Saver, and usually reduced deposit. $200 USD. Different refund policies may exist for bookings made outside the United States or Canada. I called Carnival and got several different answers. Here's Why You Shouldn't Panic, Crystal Serenity (Photo: Crystal Cruises). They'll also probably do the move without changing the booking number. PACKAGES, CRUISES, THEME PARKS AND SPECIALTY PRICES - All prices are valid for travel as specified, are valid for new bookings only and are available to Costco members residing in the United States. Youll never have to worry about bringing cash, loading or unloading your luggage, or looking for parking at the port. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Princess sailing. Theres a cost for this option. Booking(s) successfully added to your profile and cruise companion group. can i transfer my carnival cruise deposit . I went ahead and paid the full deposit of $250 per person so I have paid a total of $1000. Well unfortunately when I called in to cancel the person who backed out, they did indeed move me to a 2 person cabin (thank goodness one was still available) but then told me I had to pay the higher rate for a whole new booking - saying it would cost more. 2) You would then go online make a NEW Carnival booking for the cruise you want and pay the new deposit requirement and get the FCC applied from the old booking to the new by using this form. *Taxes, fees and port expenses are included. ES and Reduced Deposits can save you money. We just spoke with him this morning to book our next one. The week before we planned to spend in the keys. Cunard. I pray my mom will be ok but trying to prepare for what I may need to do. have announced new vaccination requirements. I ran into it when I tried to pin him down on the booking price & getting a price drop - I got the story about how there's no way to know since there are no more cabins in this class left unbooked that sleep 3. change quote in Carnival Ticket in easy steps. As of September 7th, 2022, the automatic service gratuity of $16.00 USD per person, per day for guests in non-suites staterooms, or $18.50 USD per person, per day for guests in Suites, will be applied to each guest's SeaPass account on a daily basis.. Since I always do a "change" and don't "cancel/rebook" anymore it has been a while since I have had the scenario of actually cancelling a cruise and rebooking, but I only remember having to pay the difference (the amount I had rolled over after the $50/pp loss was applied to my deposit). Use FCCs to Pay For Your Cruise. Powered by Invision Community. * Additional cancellation fees apply to air, land vacation and add-ons that are canceled. Depending on the cruise line, if you do decide to cancel, your deposit will likely be issued to you in the form of a future cruise credit (less a cancellation fee), in place of a cash refund. When either you or the cruise line cancel a cruise, any additional travel plans made through a third party must be cancelled independently. Most cruise lines are offering 125% FCC for cancelled . Opens in a new window. Aleman explained most cruise lines already have relaxed cancellation policies in place now. For example, if you have paid in full for the cruise at the time it is cancelled, your FCC will be issued in the amount you paid. How to Use Your Future Cruise Credit Log in using your Mariner ID or email address Search for your Holland America cruise After choosing your cruise, select Cruise Credit in the cost summary to choose the credit you would like to use. There were times when we couldn't call him, so we'd email him with simple questions that would've only taken a few minutes of his time to answer, but he took forever to reply. For Cruises Booked 11/12/19 and Onwards; Cruise Duration. Non-Refundable Deposit at time of booking:Early Saver and Super Saver Vaccinated UK residents also stand to benefit from the largest UK-focused deployment in recent memory, with lines like Cunard, Disney, Fred. Most basic travel insurance plans cover trip cancellations if a direct family member gets sick or ill within a specified period before the trip.
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